CAJ | 학술논문

目的：通过对日间手术患者满意度的调查，评价目前日间手术的实施效果，找出存在的问题，为促进日间手术的发展提供参考。方法：通过对上海市3家三级甲等医院300名日间手术患者的问卷调查和访谈，包括患者的基本信息、日间手术认知、手术流程、手术支付、术后不适应症以及满意度情况等6个方面，并结合因子分析的方法，对3家医院日间手术开展的效果进行评价。结果：3家医院日间手术开展的效果较好，医务人员的服务态度是影响患者满意度的主要因素。结论：日间手术在开展过程中，需要良好的医患沟通，院方需做好日间手术的宣教工作，尊重患者的知情权。
목적：통과대일간수술환자만의도적조사，평개목전일간수술적실시효과，조출존재적문제，위촉진일간수술적발전제공삼고。방법：통과대상해시3가삼급갑등의원300명일간수술환자적문권조사화방담，포괄환자적기본신식、일간수술인지、수술류정、수술지부、술후불괄응증이급만의도정황등6개방면，병결합인자분석적방법，대3가의원일간수술개전적효과진행평개。결과：3가의원일간수술개전적효과교호，의무인원적복무태도시영향환자만의도적주요인소。결론：일간수술재개전과정중，수요량호적의환구통，원방수주호일간수술적선교공작，존중환자적지정권。
Objectives: To evaluate the effect of day surgery, find out problems and provide reference for promoting the development of day surgery by the investigation on the satisfaction of patients in day surgery. Method: 300 patients in 3 top tertiary hospitals in Shanghai were selected to have a questionnaire and interviews, including personal information, understanding, operation process, payment and satisfaction. Factor analysis method was applied to appraisal the effect of day surgery. Result: The 3 hospitals do well in day surgery and the attitude of medical staff plays a major role in improving the level of patients’ satisfaction. Conclusions: Promoting day surgery service needs good doctor-patient communication, health education and respecting patient’s informed rights.