安徽医学
安徽醫學
안휘의학
ANHUI MEDICAL JOURNAL
2014年
12期
1753-1756
,共4页
品管圈%出院带药%绩效考核%住院药房
品管圈%齣院帶藥%績效攷覈%住院藥房
품관권%출원대약%적효고핵%주원약방
Quality control circles%Discharge medication%Performance assessment%Hospital pharmacy
目的:探索品管圈活动在降低住院药房出院带药漏取率工作中的效果与体会。方法对住院药房出院带药漏取率偏高进行原因分析,根据分析结果制订出相应的改进措施并组织实施。结果住院药房出院带药的漏取率降低了5.50%,提高了药房与病区的沟通协作能力,增强了工作人员的参与意识和工作满足感,优化了药房的工作流程,增加了绩效考核奖惩细则。结论品管圈活动在降低住院药房出院带药漏取率中取得了良好的效果。
目的:探索品管圈活動在降低住院藥房齣院帶藥漏取率工作中的效果與體會。方法對住院藥房齣院帶藥漏取率偏高進行原因分析,根據分析結果製訂齣相應的改進措施併組織實施。結果住院藥房齣院帶藥的漏取率降低瞭5.50%,提高瞭藥房與病區的溝通協作能力,增彊瞭工作人員的參與意識和工作滿足感,優化瞭藥房的工作流程,增加瞭績效攷覈獎懲細則。結論品管圈活動在降低住院藥房齣院帶藥漏取率中取得瞭良好的效果。
목적:탐색품관권활동재강저주원약방출원대약루취솔공작중적효과여체회。방법대주원약방출원대약루취솔편고진행원인분석,근거분석결과제정출상응적개진조시병조직실시。결과주원약방출원대약적루취솔강저료5.50%,제고료약방여병구적구통협작능력,증강료공작인원적삼여의식화공작만족감,우화료약방적공작류정,증가료적효고핵장징세칙。결론품관권활동재강저주원약방출원대약루취솔중취득료량호적효과。
Objective To explore the effect of quality control circles activities in reducing the omission rate of discharge medication in hospital pharmacy.Methods The reasons of high discharge medication omission rate in hospital pharmacy were analyzed.According to the results of analysis,corresponding measures were formulated and the implementation was organized.Results The discharge medication omis-sion rate of hospital pharmacy was reduced by 5.50%;the communication and collaboration skills between the pharmacy and ward were im-proved,staff awareness of participation and job satisfaction was enhanced,the pharmacy work process was optimized,and the performance as-sessment rules was increased.Conclusion Quality control circles activities has achieved good effect in reducing the omission rate of hospital pharmacy discharge medication.