护理实践与研究
護理實踐與研究
호리실천여연구
ATTEND TO PRACTICE AND RESEARCH
2015年
1期
102-103
,共2页
县级中医院%护理文化%品牌建设
縣級中醫院%護理文化%品牌建設
현급중의원%호리문화%품패건설
County hospital of traditional Chinese medicine%Nursing culture%Brand building
目的：：探讨中医院护理文化与品牌建设的实践与效果。方法：通过更新护理服务理念，制定服务细节规范，提升护士职业素养，运用PD-CA循环等质量管理工具进行质量改进，完善制度优化服务流程，加强专科护理建设，创办护理文化期刊等进行护理文化与品牌建设的实践及探索。结果：护理工作得到了病人的普遍好评，病人满意度调查从96%上升到99.3%。护理工作得到了县级其他医院同行、社会人士的充分肯定和赞扬，护理人员的自身价值感和职业价值感得到提升。结论：通过一系列护理管理措施的实践，对促进医院护理文化与品牌建设有显著促进成效。
目的：：探討中醫院護理文化與品牌建設的實踐與效果。方法：通過更新護理服務理唸，製定服務細節規範，提升護士職業素養，運用PD-CA循環等質量管理工具進行質量改進，完善製度優化服務流程，加彊專科護理建設，創辦護理文化期刊等進行護理文化與品牌建設的實踐及探索。結果：護理工作得到瞭病人的普遍好評，病人滿意度調查從96%上升到99.3%。護理工作得到瞭縣級其他醫院同行、社會人士的充分肯定和讚颺，護理人員的自身價值感和職業價值感得到提升。結論：通過一繫列護理管理措施的實踐，對促進醫院護理文化與品牌建設有顯著促進成效。
목적：：탐토중의원호리문화여품패건설적실천여효과。방법：통과경신호리복무이념，제정복무세절규범，제승호사직업소양，운용PD-CA순배등질량관리공구진행질량개진，완선제도우화복무류정，가강전과호리건설，창판호리문화기간등진행호리문화여품패건설적실천급탐색。결과：호리공작득도료병인적보편호평，병인만의도조사종96%상승도99.3%。호리공작득도료현급기타의원동행、사회인사적충분긍정화찬양，호리인원적자신개치감화직업개치감득도제승。결론：통과일계렬호리관리조시적실천，대촉진의원호리문화여품패건설유현저촉진성효。
Objective:To explore the practice and effect of nursing culture and brand construction in Chinese medicine hospital. Methods:By updating the concept of nursing service,develop service detail specification,improve the nurse′s occupation accomplishment,the use of PDCA cycle of quality manage-ment tools to improve quality,improve the service process optimization system,strengthen the construction of nursing,founded and journal of nursing culture practice and exploration of nursing culture and brand building. Results:The nursing work have been generally praised received patients,patient′s satisfaction increased from the previous 96% to 99. 3%. The nursing work has been fully affirmed the county other hospitals,community and peer praise,nursing staff's own sense of self-worth and occupation value sense of promotion. Conclusion:Nnursing practice through a series of management measures,to promote the hospital nursing culture and brand building had significant promoting effect.
