CAJ | 학술논문

目的：探讨护士站分时段现场预约的优势及效果。方法通过采集医院护士站现场预约诊疗系统及网上预约系统数据，分析2013年10月1日—12月31日血液科门诊预约取号情况，比较患者通过护士站现场预约与网上预约的应诊率。结果护士站现场预约的应诊率为94．57％，明显高于网上预约的71．64％，差异有统计学意义（χ2＝601．96，P＜0．05）。结论护士站分时段现场预约有效保证了患者预约后的应诊率，降低了爽约率。
목적：탐토호사참분시단현장예약적우세급효과。방법통과채집의원호사참현장예약진료계통급망상예약계통수거，분석2013년10월1일—12월31일혈액과문진예약취호정황，비교환자통과호사참현장예약여망상예약적응진솔。결과호사참현장예약적응진솔위94．57％，명현고우망상예약적71．64％，차이유통계학의의（χ2＝601．96，P＜0．05）。결론호사참분시단현장예약유효보증료환자예약후적응진솔，강저료상약솔。
Objective To explore the application of time-division reservation on outpatient management in nurse station .Methods We collected the data of online registration and on-the-spot reservation system in hematology outpatient department during the period of October 1 to December 31,2013, and compared attendance rate of reservation between two methods .Results The attendance rate of reservation in the spot in nurse station was 94.57%, which was higher than the attendance of online reservation (71.64%) (χ2 =601.96;P<0.05). Conclusions Time-division reservation in nurse station is an effective method to promote patient ’ s attendance rate and reduced non-attendance.