CAJ | 학술논문

目的了解广州市养老机构护理人员人文关怀品质现状和影响因素,为今后开展护理人员人文关怀教育,提升养老服务质量提供依据.方法采用方便抽样的方法,抽取广州市8所养老机构270名护理人员为调查对象,使用一般资料调查问卷及护士人文关怀品质量表进行调查,并采用多元逐步回归法分析其影响因素.结果广州市8所养老机构护理人员人文关怀品质总分(113.59±9.78)分,低于该量表设计者刘于昌等提供的2010年上海市部分综合性医院护士人文关怀品质评价的参考值(118.36±16.75)分,处于较低水平.护理人员的家庭所在地、政治面貌、同事关怀度、是否接受过人文关怀方面的教育培训不同,其人文关怀品质得分比较差异有统计学意义;多元线性回归分析显示,同事关怀度、是否接受过人文关怀方面的教育培训为主要影响因素.结论广州市8所养老机构护理人员人文关怀品质偏低,关怀能力和关怀理念方面尤为薄弱.养老机构可与高校合作,制定一套养老机构护理人员人文关怀品质的培训课程,通过系统、规范的培训提升人文关怀品质,提高养老服务质量.
목적 료해엄주시양로궤구호리인원인문관부품질현상화영향인소,위금후개전호리인원인문관부교육,제승양로복무질량제공의거.방법 채용방편추양적방법,추취엄주시8소양로궤구270명호리인원위조사대상,사용일반자료조사문권급호사인문관부품질량표진행조사,병채용다원축보회귀법분석기영향인소.결과 엄주시8소양로궤구호리인원인문관부품질총분(113.59±9.78)분,저우해량표설계자류우창등제공적2010년상해시부분종합성의원호사인문관부품질평개적삼고치(118.36±16.75)분,처우교저수평.호리인원적가정소재지、정치면모、동사관부도、시부접수과인문관부방면적교육배훈불동,기인문관부품질득분비교차이유통계학의의;다원선성회귀분석현시,동사관부도、시부접수과인문관부방면적교육배훈위주요영향인소.결론 엄주시8소양로궤구호리인원인문관부품질편저,관부능력화관부이념방면우위박약.양로궤구가여고교합작,제정일투양로궤구호리인원인문관부품질적배훈과정,통과계통、규범적배훈제승인문관부품질,제고양로복무질량.
Objective To investigate the current status and the related influencing factors of humanistic care quality of nurses in department of aged homes in Guangzhou,for the future to carry out humanistic care education,and provide a reference for improving humanistic care quality of nurses.Methods 270 nurses from 8 department of aged homes in Guangzhou were investigated by convenience sampling and evaluation table on humanistic care quality of nurses.The affected factors were analyzed by multiple stepwise regression.Results The aggregate score of humanistic care quality of nurses in this study was (113.59±9.78),which was lower than the reference score (118.36±16.75) of humanistic care quality of nurses of some general hospitals in Shanghai in 2010,offered by Liu Yuxiao,the designer of the evaluation table.The scores were correlated with 4 impact factors including home,politics status,care index of colleagues,whether to accept the education and training of humanistic care;multiple stepwise regression analysis indicated that care index of colleagues and whether to accept the education and training of humanistic care were the main factors.Conclusions Humanistic care quality of nurses in department of aged homes in Guangzhou was in lower level,and especially caring ability and the attitude towards caring.Department of aged homes should cooperate with universities,to establish a set of training courses on humanistic care quality of nurses in department of aged homes.Through the systematic,standardized training,to improve humanistic care quality of nurses and the quality of nursing service.