重庆交通大学学报(社会科学版)
重慶交通大學學報(社會科學版)
중경교통대학학보(사회과학판)
JOURNAL OF CHONGQING JIAOTONG UNIVERSITY(SOCIAL SCIENCES EDITION)
2015年
1期
46-51
,共6页
饭店员工%离职%离职意愿%影响因素
飯店員工%離職%離職意願%影響因素
반점원공%리직%리직의원%영향인소
hotel employee%turnover%turnover intention%influencing factor
饭店员工离职问题是国内外学者关注的热点。梳理国内外文献,从员工离职影响效应、员工离职的影响因素或原因、员工离职模型与实证、对策与建议等四个方面对国内外饭店员工离职研究进行综述。在对国内外研究的贡献和不足进行述评的基础上,提出未来研究的六个方向,即:新理论视角研究、离职影响因素整合研究、理论与实证本土化研究、调节变量研究、员工群体细化研究、离职影响效应定量研究。
飯店員工離職問題是國內外學者關註的熱點。梳理國內外文獻,從員工離職影響效應、員工離職的影響因素或原因、員工離職模型與實證、對策與建議等四箇方麵對國內外飯店員工離職研究進行綜述。在對國內外研究的貢獻和不足進行述評的基礎上,提齣未來研究的六箇方嚮,即:新理論視角研究、離職影響因素整閤研究、理論與實證本土化研究、調節變量研究、員工群體細化研究、離職影響效應定量研究。
반점원공리직문제시국내외학자관주적열점。소리국내외문헌,종원공리직영향효응、원공리직적영향인소혹원인、원공리직모형여실증、대책여건의등사개방면대국내외반점원공리직연구진행종술。재대국내외연구적공헌화불족진행술평적기출상,제출미래연구적륙개방향,즉:신이론시각연구、리직영향인소정합연구、이론여실증본토화연구、조절변량연구、원공군체세화연구、리직영향효응정량연구。
The hotel industry has been characterized as having excessive levels of turnover. Hotels﹐employee turnover has always been a hot research topic at home and abroad academic fields. By collecting and analyzing domestic and overseas literatures of hotels﹐employee turnover,it is found out that literatures of home and abroad mainly focused on four content fields,included in_fluencing effects of hotels﹐ employee turnover,influencing factors of hotels﹐ employee turnover,theory model and empirical re_search,countermeasures and suggestions. under the analysis of contributions and weak points of present literatures,six future research suggestions on this topic are discussed. These topics are new theory perspective research,influencing factors integration research,theory research and empirical research indigenous research on hotels﹐ employee turnover of China,new moderator re_search,employee segmentation research,quantitative research on influencing effects of hotels﹐ employee turnover.