CAJ | 학술논문

目的：探讨品管圈活动对降低护理文书不合格例数的影响。方法通过开展品管圈活动，分析护理文书不合格的因素，并采取相应的措施，将改进前后的情况进行效果评价。结果护理文书不合格例数由活动实施前的88例/月降至实施后的44例/月，达标率为105%，进步率为50%。对改进前后护理文书不合格例数进行统计学分析，差异有统计学意义(P<0.01)。结论将品管圈手法运用于护理文书的质量管理中，使圈员享有更高的自主权、参与权、管理权，发挥积极性和创造性，并将品管圈成果标准化，可有效降低护理文书的不合格例数。
목적：탐토품관권활동대강저호리문서불합격례수적영향。방법통과개전품관권활동，분석호리문서불합격적인소，병채취상응적조시，장개진전후적정황진행효과평개。결과호리문서불합격례수유활동실시전적88례/월강지실시후적44례/월，체표솔위105%，진보솔위50%。대개진전후호리문서불합격례수진행통계학분석，차이유통계학의의(P<0.01)。결론장품관권수법운용우호리문서적질량관리중，사권원향유경고적자주권、삼여권、관리권，발휘적겁성화창조성，병장품관권성과표준화，가유효강저호리문서적불합격례수。
Objective To investigate the influence of quality control circle ( QCC ) on reducing the unqualified cases of nursing documents. Methods Through QCC, we used quality management tools to analysis the unqualified factors of nursing documents, then took corresponding improvement measures and evaluate the effect. Results Utilization of QCC, unqualified cases of nursing documents was reduced from 88 cases per month to 44 cases pre month, and achieved rate was 105%, progress rate was 50%. Unqualified cases of nursing documents before and after QCC were significantly different (P <0. 01). Conclusions Using QCC practices in the quality management of nursing documents, the members not only can enjoy greater autonomy, participation rights, and management rights, but also can play an active and creative role. In addition, the outcomes of QCC activity were standardized, so QCC activities can effectively reduce the nursing documents unqualified cases.