中国医学创新
中國醫學創新
중국의학창신
MEDICAL INNOVATION OF CHINA
2015年
4期
88-91
,共4页
护士长%工作路径%质量
護士長%工作路徑%質量
호사장%공작로경%질량
Head nurse%Work routine%Quality
目的：探讨有效的病区护士长每天工作路径，提高病区护理管理工作质量。方法：将2014年3月1-31日本院18个住院病区设为对照组，2014年4月1-30日本院18个住院病区设为观察组，对照组按常规的方式对病区护士长的工作质量进行评价和处理，观察组结合护士长的工作要求制订病区护士长每天工作路径并进行质量评价考核，督促病区护士长每天对照路径开展工作，然后对比两组基础护理合格率、给药错误发生率指标合格率、服务对象满意度合格率、护士对护士长工作满意度合格率。结果：观察组服务对象满意度合格率、基础护理合格率及护士对护士长工作满意度合格率明显高于对照组，而给药错误发生率则低于对照组，比较差异具有统计学意义（P<0.01）。结论：病区护士长每天工作路径与评价能明确病区护士长对病区护理质量的质控思路及提高病区护士长对各项工作质量的质控能力，有效提高病区护理工作质量，值得推广。
目的：探討有效的病區護士長每天工作路徑，提高病區護理管理工作質量。方法：將2014年3月1-31日本院18箇住院病區設為對照組，2014年4月1-30日本院18箇住院病區設為觀察組，對照組按常規的方式對病區護士長的工作質量進行評價和處理，觀察組結閤護士長的工作要求製訂病區護士長每天工作路徑併進行質量評價攷覈，督促病區護士長每天對照路徑開展工作，然後對比兩組基礎護理閤格率、給藥錯誤髮生率指標閤格率、服務對象滿意度閤格率、護士對護士長工作滿意度閤格率。結果：觀察組服務對象滿意度閤格率、基礎護理閤格率及護士對護士長工作滿意度閤格率明顯高于對照組，而給藥錯誤髮生率則低于對照組，比較差異具有統計學意義（P<0.01）。結論：病區護士長每天工作路徑與評價能明確病區護士長對病區護理質量的質控思路及提高病區護士長對各項工作質量的質控能力，有效提高病區護理工作質量，值得推廣。
목적：탐토유효적병구호사장매천공작로경，제고병구호리관리공작질량。방법：장2014년3월1-31일본원18개주원병구설위대조조，2014년4월1-30일본원18개주원병구설위관찰조，대조조안상규적방식대병구호사장적공작질량진행평개화처리，관찰조결합호사장적공작요구제정병구호사장매천공작로경병진행질량평개고핵，독촉병구호사장매천대조로경개전공작，연후대비량조기출호리합격솔、급약착오발생솔지표합격솔、복무대상만의도합격솔、호사대호사장공작만의도합격솔。결과：관찰조복무대상만의도합격솔、기출호리합격솔급호사대호사장공작만의도합격솔명현고우대조조，이급약착오발생솔칙저우대조조，비교차이구유통계학의의（P<0.01）。결론：병구호사장매천공작로경여평개능명학병구호사장대병구호리질량적질공사로급제고병구호사장대각항공작질량적질공능력，유효제고병구호리공작질량，치득추엄。
Objective:To investigate the effect of daily work path on performance of head nurse,and improve their work efficiency. Method:Eighteen wards of our hospital from March 1,2014 to March 31,2014 were set as control group,and the same 18 wards from April 1,2014 to April 30,2014 were set as observation group. In the control group, the performance of head nurses was evaluated in the conventional way,while in the observation group,a daily work routine was established as required by their work,and the head nurses were asked to work according to the work routine every day and evaluate quality assessment. Rate of qualified basic care,rate of improper administration,satisfaction of patients, and satisfaction of fellow nurses with the head nurses were then compared between the two groups. Result:Compared to the control group,the observation group showed much higher rate of qualified basic care,satisfaction of patients, and satisfaction of fellow nurses,and lower rate of improper administration(P<0.01),with statistical significance. Conclusion:The establishment of daily work routine and evaluate can help head nurses better review and improve the quality of ward nursing,so it is a mode worth spreading.
