商业研究
商業研究
상업연구
COMMERCIAL RESEARCH
2015年
2期
168-173
,共6页
导游%职业认同%类型特征%个体特征
導遊%職業認同%類型特徵%箇體特徵
도유%직업인동%류형특정%개체특정
tour guide%professional identity%type traits%individual characteristics
通过对南昌市导游从业者的调查,本文对转型期导游的职业认同状况进行研究。导游的职业认同是一个自我认识与他人定位的符号互动过程,调查显示在这两个维度上形成了乐观型、焦虑型、厌倦型和失落型四种职业认同状态;导游普遍对自我职业积极认知评价,而他者则普遍对导游职业消极认知评价;导游的职业认同状态还与其经济收入和学历层次等因素相关。因此,导游应提高业务素质和自我认识,家庭、组织以及社会更要给予导游充分的支持和鼓励,以改善和消除目前导游职业认同的不良状态。
通過對南昌市導遊從業者的調查,本文對轉型期導遊的職業認同狀況進行研究。導遊的職業認同是一箇自我認識與他人定位的符號互動過程,調查顯示在這兩箇維度上形成瞭樂觀型、焦慮型、厭倦型和失落型四種職業認同狀態;導遊普遍對自我職業積極認知評價,而他者則普遍對導遊職業消極認知評價;導遊的職業認同狀態還與其經濟收入和學歷層次等因素相關。因此,導遊應提高業務素質和自我認識,傢庭、組織以及社會更要給予導遊充分的支持和鼓勵,以改善和消除目前導遊職業認同的不良狀態。
통과대남창시도유종업자적조사,본문대전형기도유적직업인동상황진행연구。도유적직업인동시일개자아인식여타인정위적부호호동과정,조사현시재저량개유도상형성료악관형、초필형、염권형화실락형사충직업인동상태;도유보편대자아직업적겁인지평개,이타자칙보편대도유직업소겁인지평개;도유적직업인동상태환여기경제수입화학력층차등인소상관。인차,도유응제고업무소질화자아인식,가정、조직이급사회경요급여도유충분적지지화고려,이개선화소제목전도유직업인동적불량상태。
This paper studies tour guide′s professional identity during the transition through the further investigation into Nanchang city .The research results show that the tour guide′s professional identity is a symbol interaction process of self-knowledge and positioning with others .In two dimensions of self -recognition and other -recognition , there are four types of traits for professional identity status:optimism, anxiety, boredom, and loss;tour guide′s self-profession gener-ally forms positive and cognitive appraisal , while the others commonly has negative and cognitive evaluation;tour guide′s professional identity status is related to its economic factors , such as income and education .To avoid and eliminate the adverse state of tour guide career identity , the tour guide should first improve the service quality and self -awareness , families, groups and the society should give more guide full support and encouragement .