CAJ | 학술논문

职业能力是人们在真实的工作情境中整体化地解决综合性问题的能力，是科学的工作方法和学习方法的基础，也是人的综合素质的具体体现。为了对酒店员工职业能力进行评价研究，需要在广泛的调研基础上进行。而调研的基础就是适合于各种类型、最广泛区域酒店所使用的关于员工职业能力的调查问卷。文章将从研究方法、研究过程等详细说明，通过相对科学和具有使用价值的调查问卷设计的过程描述及统计软件SPSS 17.0进行数据分析，从而确定影响酒店行业员工职业能力的因子。
직업능력시인문재진실적공작정경중정체화지해결종합성문제적능력，시과학적공작방법화학습방법적기출，야시인적종합소질적구체체현。위료대주점원공직업능력진행평개연구，수요재엄범적조연기출상진행。이조연적기출취시괄합우각충류형、최엄범구역주점소사용적관우원공직업능력적조사문권。문장장종연구방법、연구과정등상세설명，통과상대과학화구유사용개치적조사문권설계적과정묘술급통계연건SPSS 17.0진행수거분석，종이학정영향주점행업원공직업능력적인자。
Occupational ability is the ability to solve the comprehensive problems in the real situation. And it is not only the foundation of scientific working methods and learning methods , but also the embodi-ment of people's comprehensive quality. In order to evaluate the hotel staff’s occupational ability, the exten-sive investigation and research needs to be done. The most widely used methods in regional hotels are ques-tionnaires about employees. This article shows that making a detailed analysis of the research process and methods, such as the process of designing the relatively scientific method and valuable questionnaire , and the statistical software SPSS 17.0 for data analysis, will determine the factors affecting the occupational abil-ity of the hotel industry employees.