中国医学创新
中國醫學創新
중국의학창신
MEDICAL INNOVATION OF CHINA
2014年
34期
133-136
,共4页
张刚%吴志锦%周志彬%韦英婷
張剛%吳誌錦%週誌彬%韋英婷
장강%오지금%주지빈%위영정
数字化门诊%门诊就医流程再造%效果展示%设想
數字化門診%門診就醫流程再造%效果展示%設想
수자화문진%문진취의류정재조%효과전시%설상
Digital outpatient department%Outpatient service process reengineering%Results show%Imagine
探讨医院数字化门诊,设计和开发门诊就医流程再造与优化系统。展示门诊患者通过门诊服务系统就可以办理就诊卡、预约挂号、挂号、充值、余额查询、就诊卡信息查询、缴费、实现检验报告单打印等服务,门诊就医流程再造与优化,改善就医就诊环境,解决患者就医过程中的“三长一短”等问题。门诊服务流程的改革是可行的、必要的、有效的,它符合“以病人为中心”的原则,为患者提供了高效优质的服务,提高就诊效率及患者满意度,提高医院管理水平,促进医院和谐发展,具有良好的社会效益和经济效益。
探討醫院數字化門診,設計和開髮門診就醫流程再造與優化繫統。展示門診患者通過門診服務繫統就可以辦理就診卡、預約掛號、掛號、充值、餘額查詢、就診卡信息查詢、繳費、實現檢驗報告單打印等服務,門診就醫流程再造與優化,改善就醫就診環境,解決患者就醫過程中的“三長一短”等問題。門診服務流程的改革是可行的、必要的、有效的,它符閤“以病人為中心”的原則,為患者提供瞭高效優質的服務,提高就診效率及患者滿意度,提高醫院管理水平,促進醫院和諧髮展,具有良好的社會效益和經濟效益。
탐토의원수자화문진,설계화개발문진취의류정재조여우화계통。전시문진환자통과문진복무계통취가이판리취진잡、예약괘호、괘호、충치、여액사순、취진잡신식사순、격비、실현검험보고단타인등복무,문진취의류정재조여우화,개선취의취진배경,해결환자취의과정중적“삼장일단”등문제。문진복무류정적개혁시가행적、필요적、유효적,타부합“이병인위중심”적원칙,위환자제공료고효우질적복무,제고취진효솔급환자만의도,제고의원관리수평,촉진의원화해발전,구유량호적사회효익화경제효익。
To discuss digital outpatient department in hospital,design and development of outpatient reengineering and optimization processes system. Outpatient can apply for medical card,registration,registration, recharge,balance inquiries,medical card information query,payment,inspection report print services through outpatient service system,power assisted outpatient reengineering and optimization processes,improving the medical treatment environment,solve the problem of medical treatment of the patient in the process of“three long and one short”etc.. The reform of outpatient service process is feasible,necessary and effective,it conforms to“take the patient as the center”principle,provides the high quality service for the patients,improve service efficiency and satisfaction of patients, improve the hospital management level,promote the harmonious development of the hospital,with good social and economic benefits.