中国医学创新
中國醫學創新
중국의학창신
MEDICAL INNOVATION OF CHINA
2015年
2期
105-107
,共3页
品管圈%门诊西药房%发药差错率
品管圈%門診西藥房%髮藥差錯率
품관권%문진서약방%발약차착솔
Quality Control Circle%Outpatient pharmacy%Dispensing error rate
目的：通过品管圈活动降低本院门诊西药房发药差错率，保证用药安全。方法：按照品管圈活动的十大步骤进行计划、实施、确认和改进。分析造成发药差错的各种原因，探讨解决对策并实施，评价有形成果（发药差错率）和无形成果（圈能力）。结果：开展品管圈活动后，门诊西药房的发药差错率显著降低，由改善前的6‰下降到改善后的1.9‰，圈员在发掘问题能力、沟通协调能力和团队精神等方面都得到了较大提升。结论：品管圈活动的开展对降低本院门诊西药房发药差错率是切实可行的，建议推广应用。
目的：通過品管圈活動降低本院門診西藥房髮藥差錯率，保證用藥安全。方法：按照品管圈活動的十大步驟進行計劃、實施、確認和改進。分析造成髮藥差錯的各種原因，探討解決對策併實施，評價有形成果（髮藥差錯率）和無形成果（圈能力）。結果：開展品管圈活動後，門診西藥房的髮藥差錯率顯著降低，由改善前的6‰下降到改善後的1.9‰，圈員在髮掘問題能力、溝通協調能力和糰隊精神等方麵都得到瞭較大提升。結論：品管圈活動的開展對降低本院門診西藥房髮藥差錯率是切實可行的，建議推廣應用。
목적：통과품관권활동강저본원문진서약방발약차착솔，보증용약안전。방법：안조품관권활동적십대보취진행계화、실시、학인화개진。분석조성발약차착적각충원인，탐토해결대책병실시，평개유형성과（발약차착솔）화무형성과（권능력）。결과：개전품관권활동후，문진서약방적발약차착솔현저강저，유개선전적6‰하강도개선후적1.9‰，권원재발굴문제능력、구통협조능력화단대정신등방면도득도료교대제승。결론：품관권활동적개전대강저본원문진서약방발약차착솔시절실가행적，건의추엄응용。
Objective:To ensure the safety of drug use,through Quality Control Circle(QCC)to reduce the outpatient pharmacy dispensing error rate.Method:It had been carried out to plan, implementation, verification and improvement according to the ten steps of QCC activity. Various reasons causing dispensing errors was analyzed, the solutions were explored and put them into effect, the tangible results (dispensing error rate) and the intangible results (circle ability) were evaluated.Result:After carrying out the QCC activity,the outpatient pharmacy dispensing error rate was significantly reduced, from 6‰ dropping to 1.9‰, the circle member get great improvement in the aspects of discovering problems ability, communication and coordination ability and the group spirit.Conclusion:The development of QCC activity is feasible to reduce the the outpatient pharmacy dispensing error rate, suggesting the popularization and application.
