CAJ | 학술논문

基于目前大型综合医院门诊患者流量过于集中的现状，为进一步规范就诊秩序，改善就诊感受，在多年来开展预约诊疗的基础上，探索分时段就诊方式。按时段测算各科室门诊流量，调整信息系统，分配不同时段的号源数量。同时组织医务人员培训，宣传、引导患者按照建议时段就诊，转变医院管理理念和患者就诊习惯。通过监测按建议时段就诊符合率、问卷调查等阶段性评价手段，发现医患双方对分时段就诊具有一定知晓、关注和认可程度，同时也反映出实际运行中的问题。
기우목전대형종합의원문진환자류량과우집중적현상，위진일보규범취진질서，개선취진감수，재다년래개전예약진료적기출상，탐색분시단취진방식。안시단측산각과실문진류량，조정신식계통，분배불동시단적호원수량。동시조직의무인원배훈，선전、인도환자안조건의시단취진，전변의원관리이념화환자취진습관。통과감측안건의시단취진부합솔、문권조사등계단성평개수단，발현의환쌍방대분시단취진구유일정지효、관주화인가정도，동시야반영출실제운행중적문제。
Under the status of patient pouring in large public hospital and based on the experiences of outpatient registration, outpatient visit according to the recommendation time was explored to further standardize outpatient visit order and promote visit feeling. Outpatient service amount in different departments were timely measured to adjust information and allocate registration amounts in different times. Medical staff were trained to guide outpatients visiting doctor on recommended time, which changes hospital management idea and patient's visit habit. According to the results of monitoring and assessment, it showed that both doctors and patients aware and agree with visit according to recommended time and problems also had disclosed.