中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2015年
1期
75-77
,共3页
李晓萍%罗玫%高晓燕%谢新民%魏彬
李曉萍%囉玫%高曉燕%謝新民%魏彬
리효평%라매%고효연%사신민%위빈
护理管理研究%护士%绩效指标%满意度
護理管理研究%護士%績效指標%滿意度
호리관리연구%호사%적효지표%만의도
Nursing management research%Nurse%Performance index%Satisfaction
目的:应用护理绩效管理的激励作用,引导更多的有专业知识、有能力且有丰富经验的护士留在临床一线工作。方法采用关键业绩指标方法( KPI)对全院护理单元的绩效考核指标和权重分配进行专家论证,并与护理代表进行充分交流与沟通,最终选择可实际操作的指标纳入考核项目,建立护理绩效考评管理体系,并在实际工作中给予实践,比较绩效管理前后护士工作满意度和患者对护士工作满意度。结果实施前后护士工作满意度总均分分别为(3.02±0.32),(4.28±0.38)分,差异有统计学意义(t=2.02,P<0.05)。患者对护士工作满意度实施前后总均分分别为(4.08±0.46),(4.68±0.54)分,差异有统计学意义(t=2.26,P<0.05)。结论护理绩效管理是提高护士积极性、主动性、创造性的管理方法和科学工具,在实现医院战略目标的同时使护士实现自身价值,提高满意度。
目的:應用護理績效管理的激勵作用,引導更多的有專業知識、有能力且有豐富經驗的護士留在臨床一線工作。方法採用關鍵業績指標方法( KPI)對全院護理單元的績效攷覈指標和權重分配進行專傢論證,併與護理代錶進行充分交流與溝通,最終選擇可實際操作的指標納入攷覈項目,建立護理績效攷評管理體繫,併在實際工作中給予實踐,比較績效管理前後護士工作滿意度和患者對護士工作滿意度。結果實施前後護士工作滿意度總均分分彆為(3.02±0.32),(4.28±0.38)分,差異有統計學意義(t=2.02,P<0.05)。患者對護士工作滿意度實施前後總均分分彆為(4.08±0.46),(4.68±0.54)分,差異有統計學意義(t=2.26,P<0.05)。結論護理績效管理是提高護士積極性、主動性、創造性的管理方法和科學工具,在實現醫院戰略目標的同時使護士實現自身價值,提高滿意度。
목적:응용호리적효관리적격려작용,인도경다적유전업지식、유능력차유봉부경험적호사류재림상일선공작。방법채용관건업적지표방법( KPI)대전원호리단원적적효고핵지표화권중분배진행전가론증,병여호리대표진행충분교류여구통,최종선택가실제조작적지표납입고핵항목,건립호리적효고평관리체계,병재실제공작중급여실천,비교적효관리전후호사공작만의도화환자대호사공작만의도。결과실시전후호사공작만의도총균분분별위(3.02±0.32),(4.28±0.38)분,차이유통계학의의(t=2.02,P<0.05)。환자대호사공작만의도실시전후총균분분별위(4.08±0.46),(4.68±0.54)분,차이유통계학의의(t=2.26,P<0.05)。결론호리적효관리시제고호사적겁성、주동성、창조성적관리방법화과학공구,재실현의원전략목표적동시사호사실현자신개치,제고만의도。
Objective To explore the incentive effect of nursing performance management , and guide clinical frontline nurses who have more professional knowledge , ability and rich experience .Methods We utilized the key process indication ( KPI ) , method of performance appraisal index and weight distribution of hospital units to expound and prove by expert , and sufficient communicated with nursing representative in order to choose practical index for assessment project , establish nursing performance appraisal management system and provide practice in practical work .We also compared nurses′satisfaction for their job and patients′satisfaction for nurse.Results Before and after implementation, the nurse job satisfaction were (3.02 ±0.32) and (4.28 ±0.38) (t =2.02,P <0.05) while patients satisfaction for nursing job were (4.08 ±0.46) and (4.68 ±0.54) ( t =2.26, P <0.05 ).Conclusions Nursing performance management is an effective management method and tool to improve the nurses′enthusiasm, initiative and creative.It can ensure nurses to acquire self-achievement and improve job satisfaction , sustainable development reach its goal at the same time .