CAJ | 학술논문

以精益价值流理论和方法为基础，借助仿真建模方法分析华西医院医技放射科病人就诊服务流程和流程时间，找出主要瓶颈流程。针对主要瓶颈流程进一步分析其瓶颈资源约束，发现其医师班均匀分配病人、诊断病例信息、撰写诊断报告的管理问题，从而得出改善方案和策略。精益管理的资源粗能力匹配机制是改善病人就诊服务流程的一种有效方法。
이정익개치류이론화방법위기출，차조방진건모방법분석화서의원의기방사과병인취진복무류정화류정시간，조출주요병경류정。침대주요병경류정진일보분석기병경자원약속，발현기의사반균균분배병인、진단병례신식、찬사진단보고적관리문제，종이득출개선방안화책략。정익관리적자원조능력필배궤제시개선병인취진복무류정적일충유효방법。
Based on Lean Value Stream theories and simulation modeling methods , the service processes and process time of patient treatment in the radiology department of West China General Hospital are ana -lyzed .By identifying the main bottleneck process , the constraints of the main bottleneck resource are fur-ther analyzed , a management problem of the physician team uniformly distributing patients′diagnostic case information to write diagnostic reports is found out , and finally improvement programs and strategies of the main bottleneck process in the radiology department are proposed .The resource's rough-capacity matching mechanism of lean management is an effective way to improve patients'treatment process of the radiology department .