CAJ | 학술논문

针对当前运营商对终端与网络协同发展的关注，提出了基于信令的用户感知问题诊断系统。该系统聚焦于终端信令的采集、统计和分析，给出问题定位和解决措施。应用场景显示该系统对网络与终端协同发展提供信令级支撑工具，为提升网络质量和客户感知提供可行的技术手段，经二次开发后该系统和思路可扩展应用于长期演进（LTE）网络的用户感知问题诊断。
침대당전운영상대종단여망락협동발전적관주，제출료기우신령적용호감지문제진단계통。해계통취초우종단신령적채집、통계화분석，급출문제정위화해결조시。응용장경현시해계통대망락여종단협동발전제공신령급지탱공구，위제승망락질량화객호감지제공가행적기술수단，경이차개발후해계통화사로가확전응용우장기연진（LTE）망락적용호감지문제진단。
In view of the cellphone and network collaborative development that telecom operator concerns, this paper proposes a diagnosis system of users’ perception problem based on signaling. The system focuses on collection, statistics and analysis of cellphone signaling, and finds the reason of the fault. Applications show that it is the tool of signaling for supporting the cellphone and network cooperative development, and provides a feasible technique for improving network quality and customer perception. It can be further applied to the user perception problem diagnosis in the long-term evolution network.