CAJ | 학술논문

鉴于企业突发事件演化是多因素交互作用的结果，重点从企业应急行为和公众行为反应视角出发分析了事件演化的驱动因素及其作用机理，进而建立了包含事件初始特征、企业应急行为适宜性、经营系统健康度和公众过激行为反应强度等模块在内的交互耦合系统动力学模型，并采用Vensim PLE 进行了模拟仿真。仿真结果表明：企业风险意识、应急准备水平、响应速度、企业信任指数、公众舆论指数和企业利益相关者过激行为强度等变量与企业突发事件影响力存在较强的交互关系，并能够对后者产生重要影响。
감우기업돌발사건연화시다인소교호작용적결과，중점종기업응급행위화공음행위반응시각출발분석료사건연화적구동인소급기작용궤리，진이건립료포함사건초시특정、기업응급행위괄의성、경영계통건강도화공음과격행위반응강도등모괴재내적교호우합계통동역학모형，병채용Vensim PLE 진행료모의방진。방진결과표명：기업풍험의식、응급준비수평、향응속도、기업신임지수、공음여론지수화기업이익상관자과격행위강도등변량여기업돌발사건영향력존재교강적교호관계，병능구대후자산생중요영향。
Enterprise emergency evolution is the interactive result of many factors. Mainly focusing on the perspective of enterprise emer-gent behavior and public behavior reaction, this paper analyzes the driving factors and mechanism of the evolution of emergency, and es-tablishes an interactive coupling system dynamics model that incorporates initial characteristics of event, suitability of emergency behavior in enterprises, operating system health and reaction intensity of public aggressive behavior. Using Vensim PLE simulation, the results show that:variables such as enterprise risk awareness, counter-emergency preparation levels, response speed, business trust index, public opinion index and intensity of enterprise stakeholders' aggressive behavior have a strong interactive relationship with the enterprise emergen-cies influence, and can produce an important influence on the latter.