现代医院管理
現代醫院管理
현대의원관리
MODERN HOSPITAL MANAGEMENT
2015年
2期
58-61
,共4页
产科%管理模式%满意度%妇产科中心
產科%管理模式%滿意度%婦產科中心
산과%관리모식%만의도%부산과중심
obstetrical department%maan eg ment model%as tisfactory degree%center of bo stetrics and gyen cology
目的:了解产科管理模式的改善对科室工作满意度的影响。方法通过问卷对绵阳市某二甲医院门诊患者、住院患者、产科医务人员以及非产科医务人员进行调查,最后将数据进行卡方检验。结果改善前门诊患者、住院患者、产科医务人员和非产科医务人员对产科工作的平均满意度分别为84.8%、89.2%、52.1%、54%,而改善后分别为89.2%、92.4%、70.4%、74%,差异有显著性意义( P<0.05)。结论摒弃产科旧有的病区模式,成立系统性强的妇产科中心,改善产科整体管理模式有利于提高各方人员对产科工作的满意度。
目的:瞭解產科管理模式的改善對科室工作滿意度的影響。方法通過問捲對綿暘市某二甲醫院門診患者、住院患者、產科醫務人員以及非產科醫務人員進行調查,最後將數據進行卡方檢驗。結果改善前門診患者、住院患者、產科醫務人員和非產科醫務人員對產科工作的平均滿意度分彆為84.8%、89.2%、52.1%、54%,而改善後分彆為89.2%、92.4%、70.4%、74%,差異有顯著性意義( P<0.05)。結論摒棄產科舊有的病區模式,成立繫統性彊的婦產科中心,改善產科整體管理模式有利于提高各方人員對產科工作的滿意度。
목적:료해산과관리모식적개선대과실공작만의도적영향。방법통과문권대면양시모이갑의원문진환자、주원환자、산과의무인원이급비산과의무인원진행조사,최후장수거진행잡방검험。결과개선전문진환자、주원환자、산과의무인원화비산과의무인원대산과공작적평균만의도분별위84.8%、89.2%、52.1%、54%,이개선후분별위89.2%、92.4%、70.4%、74%,차이유현저성의의( P<0.05)。결론병기산과구유적병구모식,성립계통성강적부산과중심,개선산과정체관리모식유리우제고각방인원대산과공작적만의도。
Objective:To understand the influence of the improvement in department management on satisfactory de-gree with work in obstetrical department.Method:The author surveys out-patients,in-patients,obstetrical medical workers and non-obstetrical medical workers in a second-class hospital of Mianyang City.Then the data are treated with chi square test.Result:The satisfactory degrees of out-patients, in-patients, obstetrical medical workersa nd non-o bstetrical medical workers with the work in obstetrical department are respectively 84.8%,89.2%,52.1% and 54% before the improve-ment,89.2%,92.4%,70.4%and 74%after the improvement.There exists the significant difference(P<0.05).Conclu-sion:Abandoning old ward mdo el,setting up highly systemic center of obstetrics and gynecology and improving the inte-grated management model in obstetrical department is beneficial to the improvement in the satisfactory degree of all people with the work in obstetir cal department.