中国卫生标准管理
中國衛生標準管理
중국위생표준관리
CHINA HEALTH STANDARD MANAGEMENT
2015年
7期
2-3
,共2页
分层次管理%质量%消毒供应中心
分層次管理%質量%消毒供應中心
분층차관리%질량%소독공응중심
Hierarchical management%Quality%Central sterile supply department
目的：探讨分层次管理模式对消毒供应中心（Central sterile supply department，简称CSSD）工作质量的影响。方法建立层级质量控制体系，落实层级管理，与临床建立有效沟通机制，结合弹性排班，提供优质高效服务。结果实施层级管理后，临床满意度明显提高，重复使用诊疗器械、器具、物品返洗率和差错及不良事件发生率下降，与实施层级管理前比较效果明显。结论实施层级管理能有效提高工作质量和临床满意度，降低差错及不良事件发生率，减轻科室管理压力。
目的：探討分層次管理模式對消毒供應中心（Central sterile supply department，簡稱CSSD）工作質量的影響。方法建立層級質量控製體繫，落實層級管理，與臨床建立有效溝通機製，結閤彈性排班，提供優質高效服務。結果實施層級管理後，臨床滿意度明顯提高，重複使用診療器械、器具、物品返洗率和差錯及不良事件髮生率下降，與實施層級管理前比較效果明顯。結論實施層級管理能有效提高工作質量和臨床滿意度，降低差錯及不良事件髮生率，減輕科室管理壓力。
목적：탐토분층차관리모식대소독공응중심（Central sterile supply department，간칭CSSD）공작질량적영향。방법건립층급질량공제체계，락실층급관리，여림상건립유효구통궤제，결합탄성배반，제공우질고효복무。결과실시층급관리후，림상만의도명현제고，중복사용진료기계、기구、물품반세솔화차착급불량사건발생솔하강，여실시층급관리전비교효과명현。결론실시층급관리능유효제고공작질량화림상만의도，강저차착급불량사건발생솔，감경과실관리압력。
Objective To study the hierarchical management mode on the influence of the quality of work in the disinfection supply center(Central sterile supply department, abbreviation CSSD). Methods To establish a level quality control system,to carry out the hierarchy management,establish ef ective communication with clinical mechanism,combined with the flexible scheduling,provide quality and ef icient of service. Results After the hierarchy management,it improved the clinical satisfaction obviously. Repeated use of medical apparatus and instruments,utensils and articles back to wash rate and the error,and adverse events al declined, compared with before,the ef ect was obvious. Conclusion The level management can improve the quality of work ef ectively and clinical satisfaction,reduce errors and the incidence of adverse events,reduce the pressure of management department,is worth of reference and promotion.
