CAJ | 학술논문

通过对当前五星级酒店一线员工的薪酬水平、薪酬制度进行研究，发现国内五星级酒店普遍存在一线员工薪酬水平不高、工作积极性差和流动率高等问题。为解决这些问题，提出了酒店在优化薪酬水平、薪酬结构和薪酬制度等方面应进行的一些改革措施，以改善和促进酒店的经营管理。
통과대당전오성급주점일선원공적신수수평、신수제도진행연구，발현국내오성급주점보편존재일선원공신수수평불고、공작적겁성차화류동솔고등문제。위해결저사문제，제출료주점재우화신수수평、신수결구화신수제도등방면응진행적일사개혁조시，이개선화촉진주점적경영관리。
The main purpose of this article is to study the situation of frontline staff’s salary in five-star hotels and its affection on the staff. The research shows that the pay level of the frontline staff in five-star hotels is not high,which has also caused the front-line staff working with poor motivation and high turnover rate. The key to solve this problem is to optimize the level,structure and system of the front-line staff’s salary.