中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2015年
11期
1338-1340
,共3页
张媛媛%陈梅%王青梅%李翔
張媛媛%陳梅%王青梅%李翔
장원원%진매%왕청매%리상
新上岗护士%义工服务%应对效能%患者满意度
新上崗護士%義工服務%應對效能%患者滿意度
신상강호사%의공복무%응대효능%환자만의도
New recruited junior nurse%Volunteer service%Job involvement%Patient′s satisfaction
目的：探讨对新上岗护士实行义工服务的意义。方法选择内科系统通过公开招聘新上岗护士为研究对象,将2011年6月招聘的38名护士分为对照组,进岗前进行1个月常规岗前培训和考核,考核合格进岗；将2012年6月招聘的46名护士分为研究组,常规岗前培训合格后进岗,工作期间行全院义工服务活动。比较两组新上岗护士的应对效能、工作投入、患者满意度情况。结果研究组应对效能评分为(58.36±7.85)分,对照组为(53.58±7.45)分,差异有统计学意义(t=2.842,P<0.05)；研究组对工作的投入、活力、奉献及专注程度评分分别为(4.98±0.65),(5.15±0.78),(5.45±0.94),(5．05±0.64)分,均高于对照组,差异有统计学意义(t值分别为6.420,5.669,5.738,6.831；P<0.05)；研究组患者满意度总分为(25.84±4.68)分,对照组为(22.36±4.15)分,差异有统计学意义( t=3.568, P<0.05)。结论对新上岗护士实行全院义工服务活动能提高其应对效能、工作投入及患者的满意度。
目的：探討對新上崗護士實行義工服務的意義。方法選擇內科繫統通過公開招聘新上崗護士為研究對象,將2011年6月招聘的38名護士分為對照組,進崗前進行1箇月常規崗前培訓和攷覈,攷覈閤格進崗；將2012年6月招聘的46名護士分為研究組,常規崗前培訓閤格後進崗,工作期間行全院義工服務活動。比較兩組新上崗護士的應對效能、工作投入、患者滿意度情況。結果研究組應對效能評分為(58.36±7.85)分,對照組為(53.58±7.45)分,差異有統計學意義(t=2.842,P<0.05)；研究組對工作的投入、活力、奉獻及專註程度評分分彆為(4.98±0.65),(5.15±0.78),(5.45±0.94),(5．05±0.64)分,均高于對照組,差異有統計學意義(t值分彆為6.420,5.669,5.738,6.831；P<0.05)；研究組患者滿意度總分為(25.84±4.68)分,對照組為(22.36±4.15)分,差異有統計學意義( t=3.568, P<0.05)。結論對新上崗護士實行全院義工服務活動能提高其應對效能、工作投入及患者的滿意度。
목적：탐토대신상강호사실행의공복무적의의。방법선택내과계통통과공개초빙신상강호사위연구대상,장2011년6월초빙적38명호사분위대조조,진강전진행1개월상규강전배훈화고핵,고핵합격진강；장2012년6월초빙적46명호사분위연구조,상규강전배훈합격후진강,공작기간행전원의공복무활동。비교량조신상강호사적응대효능、공작투입、환자만의도정황。결과연구조응대효능평분위(58.36±7.85)분,대조조위(53.58±7.45)분,차이유통계학의의(t=2.842,P<0.05)；연구조대공작적투입、활력、봉헌급전주정도평분분별위(4.98±0.65),(5.15±0.78),(5.45±0.94),(5．05±0.64)분,균고우대조조,차이유통계학의의(t치분별위6.420,5.669,5.738,6.831；P<0.05)；연구조환자만의도총분위(25.84±4.68)분,대조조위(22.36±4.15)분,차이유통계학의의( t=3.568, P<0.05)。결론대신상강호사실행전원의공복무활동능제고기응대효능、공작투입급환자적만의도。
Objective To explore the significance of junior nurse doing volunteer service in our hospital. Methods A total of 46 junior nurses recruited in June 2012 as experimental group in Medicine Department received conventional one-month pre-job training, theory and operation test before they going to their post, and when they passed examination they would do volunteer service in their spare time. A total of 38 junior nurses recruited in June 2011 as control group who only completed a conventional pre-job training, theory and operation test. We compared coping efficacy, job involvement, and patient′s satisfaction between groups. Results The score of coping efficacy in the experimental group (58. 36 ± 7. 85) was significantly higher than that of the control group (53.58 ±7.45),(t=2.842,P<0.05); job involvement (4.98 ±0.65), vitality (5.15 ±0.78), dedication (5. 45 ± 0. 94), attentiveness (5. 05 ± 0. 64) in the experimental group are significantly higher than those in the control group [(4. 12 ± 0. 56),(4. 25 ± 0. 65),(4. 58 ± 0. 75),(4. 15 ± 0. 55) ]with statistical significance between two groups (t=6. 420,5. 669,5. 738,6. 831;P<0. 05). The score of patient′s satisfaction in the experimental group group (25. 84 ± 4. 68) was significantly higher than the control group (22. 36 ± 4. 15),(t =3. 568,P <0. 05). Conclusions Junior nurse doing volunteer service could improve their coping efficacy, job involvement, and patient′s satisfaction.
