CAJ | 학술논문

目的：提高门诊就诊患者的健康保健知识水平，调动门诊护士的学习和工作热情，构建和谐护患关系。方法：制定和发放门诊患者健康教育需求调查问卷，结合就诊患者的特点和需求拟定授课内容，利用中午休息时间开展门诊大课堂活动，根据评价结果和患者需求不断改进活动质量。结果：护士熟练掌握了护理知识和技能，提升了科普授课能力；患者及家属的疾病防治意识得到了增强，患者满意率为96.4%，门诊就诊秩序相应得到了改善。结论：在门诊开展健康大课堂活动可密切护患关系，是优质护理服务的拓展，是民众科学素养提高的好时机，是提高社会效益和经济效益的有效途径。
목적：제고문진취진환자적건강보건지식수평，조동문진호사적학습화공작열정，구건화해호환관계。방법：제정화발방문진환자건강교육수구조사문권，결합취진환자적특점화수구의정수과내용，이용중오휴식시간개전문진대과당활동，근거평개결과화환자수구불단개진활동질량。결과：호사숙련장악료호리지식화기능，제승료과보수과능력；환자급가속적질병방치의식득도료증강，환자만의솔위96.4%，문진취진질서상응득도료개선。결론：재문진개전건강대과당활동가밀절호환관계，시우질호리복무적탁전，시민음과학소양제고적호시궤，시제고사회효익화경제효익적유효도경。
Objective:To improve the outpatients’ health care knowledge, to arouse the clinic nurses’enthusiasm on learning and working,to build a harmonious relationship between nurses and patients. Methods:According to the analysis of questionnaires iflled by outpatients in combination with the patients’ characteristics and demands, we developed the contents of health lecture. Nurses carry out the lecture on their lunch break. Continuous quality improvement with activities is done according to the evaluation results and the needs of patients. Results:Not only the nurses improved professional knowledge and skills and teaching abilities, but also the patients enhance the awareness of prevention and treatment of diseases. The patient satisfaction rate of health lecture was 96.4%. Outpatients service has improved accordingly. Conclusion:Carrying out health lecture in outpatients is the bridge between nurses and patients, the expansion of the high quality nursing service, the good chance to improve the public science literacy, and the effective way to improve social and economic beneifts.