中华医院管理杂志
中華醫院管理雜誌
중화의원관리잡지
CHINESE JOURNAL OF HOSPITAL ADMINISTRATION
2015年
5期
373-377
,共5页
网络新闻%暴力伤医事件%分布特征%医患关系
網絡新聞%暴力傷醫事件%分佈特徵%醫患關繫
망락신문%폭력상의사건%분포특정%의환관계
Web news%Violence to medical workers%Characteristics%Doctor-patient relationship
目的:通过分析网络新闻中出现的伤医事件,为政策制定及医院应对提供决策参考。方法搜索2001年至2014年在 Internet 网络新闻报道中的伤医事件,共135起,其中37起是恶性伤医事件。分析事件的时间分布趋势、受伤人员类别、医院等级等,并从患方视角探讨事件发生原因。结果网络新闻中出现的伤医事件呈快速增加趋势,且恶性伤医事件增多;135起事件共造成医疗机构伤亡人员219人,其中医生和护士是主要的受伤害对象,伤亡数为205人,占总伤亡人数的93.61%;三级甲等医院中发生的伤医事件最多;患方对治疗效果不满意是事件发生的主要原因。结论通过一系列的治标措施,能控制事件快速上升的势头。而从根本上遏制伤医事件的发生,将是一个艰巨而长期的过程。
目的:通過分析網絡新聞中齣現的傷醫事件,為政策製定及醫院應對提供決策參攷。方法搜索2001年至2014年在 Internet 網絡新聞報道中的傷醫事件,共135起,其中37起是噁性傷醫事件。分析事件的時間分佈趨勢、受傷人員類彆、醫院等級等,併從患方視角探討事件髮生原因。結果網絡新聞中齣現的傷醫事件呈快速增加趨勢,且噁性傷醫事件增多;135起事件共造成醫療機構傷亡人員219人,其中醫生和護士是主要的受傷害對象,傷亡數為205人,佔總傷亡人數的93.61%;三級甲等醫院中髮生的傷醫事件最多;患方對治療效果不滿意是事件髮生的主要原因。結論通過一繫列的治標措施,能控製事件快速上升的勢頭。而從根本上遏製傷醫事件的髮生,將是一箇艱巨而長期的過程。
목적:통과분석망락신문중출현적상의사건,위정책제정급의원응대제공결책삼고。방법수색2001년지2014년재 Internet 망락신문보도중적상의사건,공135기,기중37기시악성상의사건。분석사건적시간분포추세、수상인원유별、의원등급등,병종환방시각탐토사건발생원인。결과망락신문중출현적상의사건정쾌속증가추세,차악성상의사건증다;135기사건공조성의료궤구상망인원219인,기중의생화호사시주요적수상해대상,상망수위205인,점총상망인수적93.61%;삼급갑등의원중발생적상의사건최다;환방대치료효과불만의시사건발생적주요원인。결론통과일계렬적치표조시,능공제사건쾌속상승적세두。이종근본상알제상의사건적발생,장시일개간거이장기적과정。
Objective To provide references for policy decision and hospital countermeasures by analyzing violence to medical workers as reported on the web.Methods A total of 135 violence events, including 37 cases of vicious incidents, from 2001 to 2014 were found from the web. The time distribution trend,categories of medical workers involved and hospital grade were analyzed,with the patients'point of view covered as well.Results It was found that such violence events tend to rise rapidly,especially vicious incidents.Of the 135 events,21 9 medical workers casualty of the medical institutions were reported,with doctors and nurses being the most victims up to 205 persons,accounting to 93.61% of the total casualty.Such events were most commonly found at tertiary hospitals,and dissatisfaction with treatment outcomes was the key cause.Conclusion Temporary solutions can only curb the trend,as fundamental solution of such events will take a long time and great efforts.