医院管理论坛
醫院管理論罈
의원관이론단
HOSPITAL MANAGEMENT FORUM
2015年
6期
32-34
,共3页
医院%患者%满意度
醫院%患者%滿意度
의원%환자%만의도
Hospital%Patient%Satisfaction
创建优质服务医院，解决好人民群众“看病难、看病贵”的问题，始终是我国医改的重点和难点。本文基于患者诊治过程存在的问题，不断优化诊疗流程，创新入院诊疗、结账等服务方式，节省患者诊治时间，方便患者，不断提高患者满意度，提高医院优质服务质量。
創建優質服務醫院，解決好人民群衆“看病難、看病貴”的問題，始終是我國醫改的重點和難點。本文基于患者診治過程存在的問題，不斷優化診療流程，創新入院診療、結賬等服務方式，節省患者診治時間，方便患者，不斷提高患者滿意度，提高醫院優質服務質量。
창건우질복무의원，해결호인민군음“간병난、간병귀”적문제，시종시아국의개적중점화난점。본문기우환자진치과정존재적문제，불단우화진료류정，창신입원진료、결장등복무방식，절성환자진치시간，방편환자，불단제고환자만의도，제고의원우질복무질량。
Building high-quality service hospital and solving the issue of "narrow access to medical service and high cost for medical service" have always been the focus and difficulty of health care reform. Based on the problems in diagnosis and treatment of patients, constantly optimize the treatment process, innovate hospitalization and checking out services. Save patients' time on diagnosis and treatment, bring convenience to patients and continuously improve patients' satisfaction and service quality.
