护理研究
護理研究
호리연구
NURSING RESEARCH
2015年
17期
2098-2100
,共3页
国希云%陈永秀%张星丽%李丽娜%邓娴%李雪梅
國希雲%陳永秀%張星麗%李麗娜%鄧嫻%李雪梅
국희운%진영수%장성려%리려나%산한%리설매
部队医院%门诊护理人员%职业倦怠%管理
部隊醫院%門診護理人員%職業倦怠%管理
부대의원%문진호리인원%직업권태%관리
military hospital%outpatient clinic nursing staff%job burnout%management
[目的]探讨军队医院护理用工形式多元化情况下的管理方法。[方法]采用自制问卷及职业倦怠调查通用量表对门诊所有科室的护士进行问卷调查。[结果]情绪衰竭、去人性化、个人成就感评分分别为(13.81±6.33)分、(7.59±4.91)分、(23.49±7.21)分,个人成就感、情绪衰竭得分低于国外及杭州常模(P<0.01)。[结论]部队医院门诊护理人员的职业倦怠程度较高,应引起管理部门的重视,从管理层面采取针对性的干预措施,缓解护士职业倦怠,减少护士流失。
[目的]探討軍隊醫院護理用工形式多元化情況下的管理方法。[方法]採用自製問捲及職業倦怠調查通用量錶對門診所有科室的護士進行問捲調查。[結果]情緒衰竭、去人性化、箇人成就感評分分彆為(13.81±6.33)分、(7.59±4.91)分、(23.49±7.21)分,箇人成就感、情緒衰竭得分低于國外及杭州常模(P<0.01)。[結論]部隊醫院門診護理人員的職業倦怠程度較高,應引起管理部門的重視,從管理層麵採取針對性的榦預措施,緩解護士職業倦怠,減少護士流失。
[목적]탐토군대의원호리용공형식다원화정황하적관리방법。[방법]채용자제문권급직업권태조사통용량표대문진소유과실적호사진행문권조사。[결과]정서쇠갈、거인성화、개인성취감평분분별위(13.81±6.33)분、(7.59±4.91)분、(23.49±7.21)분,개인성취감、정서쇠갈득분저우국외급항주상모(P<0.01)。[결론]부대의원문진호리인원적직업권태정도교고,응인기관리부문적중시,종관리층면채취침대성적간예조시,완해호사직업권태,감소호사류실。
Objective:To probe into the management method of military hospitals under diversified forms of care employment.Methods:Self made survey questionnaire and job burnout scale were used for questionnaires of nurses in all outpatient department.Results:The emotional exhaustion score,depersonalization score and per-sonal accomplishment score were respectively (13.81±6.33),(7.59±4.91)and (23.49±7.21).Both personal accomplishment score and emotional exhaustion score were lower than the norm in abroad and in Hangzhou(P<0 .0 1 ). Conclusion:Degree of burnout of nurses is higher.Management department should pay more attention.The ap-propriate interventions should be taken from the management level to ease the nurses’burnout and reduce their outflow.