CAJ | 학술논문

目的：探讨我院护理人员岗位管理的现状，为优化护理管理提供参考依据。方法：通过科学设置全院33个临床科室和18个职能科室1079名护理人员的岗位，开展岗位培训，实施岗位评价，落实护理人员岗位管理工作。结果：开展护理人员岗位管理，进一步完善了护理质量控制，提高了患者满意度，增强了护理人员主动上报护理不良事件的意识，且投诉事件逐年减少，提高了护理人员的综合素质。结论：护理人员岗位管理是优质护理服务工作持续发展的内在推动力，是保障护理质量和护理服务品质的关键，是护理管理未来发展和研究的方向。
목적：탐토아원호리인원강위관리적현상，위우화호리관리제공삼고의거。방법：통과과학설치전원33개림상과실화18개직능과실1079명호리인원적강위，개전강위배훈，실시강위평개，락실호리인원강위관리공작。결과：개전호리인원강위관리，진일보완선료호리질량공제，제고료환자만의도，증강료호리인원주동상보호리불량사건적의식，차투소사건축년감소，제고료호리인원적종합소질。결론：호리인원강위관리시우질호리복무공작지속발전적내재추동력，시보장호리질량화호리복무품질적관건，시호리관리미래발전화연구적방향。
Objective:To investigate the present situation of the post management for nurses in our hospital , so as to provide a reference for the optimizing of nursing management.Methods:The post of 1,079 nursing staff from 33 clinical departments and 18 functional departments was scien-tifically determined, and the management post of nurses was put into practice after the carrying out of job training, as well as the evaluating of posts.Results:After the implementation of the post management for nurses, the control of the quality of care was improved, the degree of patients'satisfaction improved, nurses'initiative awareness of reporting adverse events enhanced, complaints reduced annually and nurses'overall quality im-proved.Conclusion:Post management for nursing staff, which is the direction of development and research of nursing management in the future, is an inherent impetus to quality nursing and is the key to guarantee nursing quality and nursing service quality .