南京医科大学学报（社会科学版）
南京醫科大學學報（社會科學版）
남경의과대학학보（사회과학판）
ACTA UNIVERSITATIS MEDICINALIS NANJING(SOCIAL SCIENCE)
2015年
3期
220-224
,共5页
医务人员%继续医学教育%医患沟通
醫務人員%繼續醫學教育%醫患溝通
의무인원%계속의학교육%의환구통
medical staff%continuing medical education%adjustment
通过对医患双方进行调查，了解医务人员对继续教育内容的需求，为调整继续医学教育内容提供依据。向医患双方发放调查表，了解医务人员希望学习的继续教育内容以及患方对医务人员的期望，通过比较分析，提出继续医学教育内容调整的建议。调查发现，100%的医务人员有主动参加继续医学教育的愿望，在继续医学教育内容的需求上，除专业技能之外，对沟通技巧、心理学知识、服务礼仪、管理知识等也有需求。96.3%的患方对医方参加继续教育持支持态度。医务人员应参加持续整个职业生涯的继续医学教育，继续医学教育的内容应拓展到医学专业内容外的其他领域，只有参加终身的包含医学人文学科在内的继续医学教育，才能不断提高服务患者的水平，满足广大群众日益增长的医疗服务需要，从而构建和谐的医患关系。
通過對醫患雙方進行調查，瞭解醫務人員對繼續教育內容的需求，為調整繼續醫學教育內容提供依據。嚮醫患雙方髮放調查錶，瞭解醫務人員希望學習的繼續教育內容以及患方對醫務人員的期望，通過比較分析，提齣繼續醫學教育內容調整的建議。調查髮現，100%的醫務人員有主動參加繼續醫學教育的願望，在繼續醫學教育內容的需求上，除專業技能之外，對溝通技巧、心理學知識、服務禮儀、管理知識等也有需求。96.3%的患方對醫方參加繼續教育持支持態度。醫務人員應參加持續整箇職業生涯的繼續醫學教育，繼續醫學教育的內容應拓展到醫學專業內容外的其他領域，隻有參加終身的包含醫學人文學科在內的繼續醫學教育，纔能不斷提高服務患者的水平，滿足廣大群衆日益增長的醫療服務需要，從而構建和諧的醫患關繫。
통과대의환쌍방진행조사，료해의무인원대계속교육내용적수구，위조정계속의학교육내용제공의거。향의환쌍방발방조사표，료해의무인원희망학습적계속교육내용이급환방대의무인원적기망，통과비교분석，제출계속의학교육내용조정적건의。조사발현，100%적의무인원유주동삼가계속의학교육적원망，재계속의학교육내용적수구상，제전업기능지외，대구통기교、심이학지식、복무례의、관리지식등야유수구。96.3%적환방대의방삼가계속교육지지지태도。의무인원응삼가지속정개직업생애적계속의학교육，계속의학교육적내용응탁전도의학전업내용외적기타영역，지유삼가종신적포함의학인문학과재내적계속의학교육，재능불단제고복무환자적수평，만족엄대군음일익증장적의료복무수요，종이구건화해적의환관계。
Objective:To understand the medical staff continuing education content and requirements through investigating both doctors and patients, and provide the evidence for the adjustment of the content of continuing medical education. Methods: We distributed the questionnaires to medical staff and patients to understand what the medical staffs want to learn, and what patients expect medical staff to be. By comparing and analyzing, we proposed suggestions on the adjustment of continuing medical education content. Results: We found that 100% of the medical staff has the desire to take part in continuing medical education. In addition to professional skills, the communication skills, psychology knowledge, service etiquette, and management knowledge were most important components of continuing medical education. 96.3% of the patients' attitude toward continuing education was approving. Conclusion: Medical staffs should take part in continuing medical education during the whole career life. The contents of continuing medical education should be extended to some other areas. Medical staffs should improve their service levels to meet the increasing needs of medical services and construct the harmonious doctor-patient relationship by lifelong continuing medical education, including the medical humanities.
