CAJ | 학술논문

目的:提高胃肠道患者术前知识知晓率.方法:品管圈(QCC)小组成员应用头脑风暴法,提出手术前患者应该知道的15个相关知识,采用无记名问卷调查法调查46名患者,根据患者回答找出了最不知晓的5个问题,针对这5个问题,制定新的护理方法,采用新的护理方法后,再对同类患者进行同样的问卷调查.结果:患者知晓效率从80.2%上升到97.1%.结论:采用QCC管理后,能及时准确地找准问题,根据这些问题提出整改方法,最终形成标准化流程,这样既提高了护士的积极性又能够高质量的为患者服务.
목적:제고위장도환자술전지식지효솔.방법:품관권(QCC)소조성원응용두뇌풍폭법,제출수술전환자응해지도적15개상관지식,채용무기명문권조사법조사46명환자,근거환자회답조출료최불지효적5개문제,침대저5개문제,제정신적호리방법,채용신적호리방법후,재대동류환자진행동양적문권조사.결과:환자지효효솔종80.2%상승도97.1%.결론:채용QCC관리후,능급시준학지조준문제,근거저사문제제출정개방법,최종형성표준화류정,저양기제고료호사적적겁성우능구고질량적위환자복무.
Objective: To improve the awareness rate of preoperative instruction for gastrointestinal operation. Methods: Quality control circle (QCC) team members applying brainstorming put forward 15 pieces of related preoperative instruction that patients should know. Forty-six patients were conducted anonymous questionnaire. Five most unknown questions were selected and corresponding nursing was set. Then similar patients were conducted the same questionnaire. Results: The awareness rate of preoperative instruction was highly increased, from 80.2%to 97.1%. Conclusion:QCC management could locate problems timely and accurately. Accordingly standardized process which motivates nursing work and improves serving quality would be formed eventually.