工程科学学报
工程科學學報
공정과학학보
Journal of University of Science and Technology Beijing
2015年
6期
812-821
,共10页
王蕾%夏绪辉%熊颖清%刘军伟%周敏
王蕾%夏緒輝%熊穎清%劉軍偉%週敏
왕뢰%하서휘%웅영청%류군위%주민
钢铁工业%供应链%服务%过程模型%模块化%匹配
鋼鐵工業%供應鏈%服務%過程模型%模塊化%匹配
강철공업%공응련%복무%과정모형%모괴화%필배
iron and steel industry%supply chains%service%process models%modularization%matching
根据钢铁工业逆向供应链流程,分析了钢铁工业逆向供应链及其服务的基本定义和三个服务主体的特征。在此基础上,构建了一种二层级三维度钢铁工业逆向供应链服务过程模型。在服务抽象维、服务组织与协同运作维、服务网络跨级控制与服务增值维等三个维度构成的空间里,完成由服务方案匹配与决策实现的三阶段构成的第一级服务响应以及由服务功能实现的两阶段构成的第二级服务响应过程。探讨了服务过程实现中的服务模块化、服务知识获取与共享、服务模块智能匹配等关键技术。以某钢铁企业废钢逆向供应服务为实际应用案例,验证了模型的可行性。
根據鋼鐵工業逆嚮供應鏈流程,分析瞭鋼鐵工業逆嚮供應鏈及其服務的基本定義和三箇服務主體的特徵。在此基礎上,構建瞭一種二層級三維度鋼鐵工業逆嚮供應鏈服務過程模型。在服務抽象維、服務組織與協同運作維、服務網絡跨級控製與服務增值維等三箇維度構成的空間裏,完成由服務方案匹配與決策實現的三階段構成的第一級服務響應以及由服務功能實現的兩階段構成的第二級服務響應過程。探討瞭服務過程實現中的服務模塊化、服務知識穫取與共享、服務模塊智能匹配等關鍵技術。以某鋼鐵企業廢鋼逆嚮供應服務為實際應用案例,驗證瞭模型的可行性。
근거강철공업역향공응련류정,분석료강철공업역향공응련급기복무적기본정의화삼개복무주체적특정。재차기출상,구건료일충이층급삼유도강철공업역향공응련복무과정모형。재복무추상유、복무조직여협동운작유、복무망락과급공제여복무증치유등삼개유도구성적공간리,완성유복무방안필배여결책실현적삼계단구성적제일급복무향응이급유복무공능실현적량계단구성적제이급복무향응과정。탐토료복무과정실현중적복무모괴화、복무지식획취여공향、복무모괴지능필배등관건기술。이모강철기업폐강역향공응복무위실제응용안례,험증료모형적가행성。
ABSTRACT The basic definition and the characteristics of three service principals of reverse supply chain service for the iron and steel industry is analyzed according to the reverse supply chain process of the iron and steel industry. Based on this work, a two-hierarchical and three-dimensional reverse supply chain service process model is built for the iron and steel industry. A three-dimensional service space is constructed, including services abstraction, service organization and collaborative operation, and service network control and service value-added. In the space, the first hierarchical service response constituted by the three stages of service programme matching and decision-making, and the second hierarchical service response constituted by the two stages of service func-tion realization are accomplished. The key technology of service process realization including service modularization, service knowledge acquisition and sharing, and service modular intelligent matching is discussed. Finally, the feasibility of the model is proved by a case of scrap steel reverse supply service for one iron and steel enterprise.