物流技术
物流技術
물류기술
LOGISTICS TECHNOLOGY
2015年
4期
28-29,34
,共3页
网络零售物流%客户体验%优化策略
網絡零售物流%客戶體驗%優化策略
망락령수물류%객호체험%우화책략
online retailing logistics%customer experience%optimization strategy
分析了网络零售物流的客户体验内容,应用词频分析法得出网络零售的客户体验主题.通过网络零售客户体验主题与物流之间的关联,提出了网络零售物流的客户体验优化策略.
分析瞭網絡零售物流的客戶體驗內容,應用詞頻分析法得齣網絡零售的客戶體驗主題.通過網絡零售客戶體驗主題與物流之間的關聯,提齣瞭網絡零售物流的客戶體驗優化策略.
분석료망락령수물류적객호체험내용,응용사빈분석법득출망락령수적객호체험주제.통과망락령수객호체험주제여물류지간적관련,제출료망락령수물류적객호체험우화책략.
In this paper, we analyzed the content of the customer experience of online retailing logistics, used the word frequency analysis to obtain the main subjects of the customer experience in online retail shopping and then, through exploring the association between the subjects and the logistics process, proposed the countermeasures to optimize the customer experience of online retailing logistics.
