中外女性健康研究
中外女性健康研究
중외녀성건강연구
Women's Health Research
2015年
10期
5-5,12
,共2页
优质护理%肾内科%满意程度
優質護理%腎內科%滿意程度
우질호리%신내과%만의정도
High quality nursing care%Nephrology department%Satisfaction
目的：探究优质护理提高肾内科患者满意程度的临床价值。方法：对照组行常规临床护理，观察组开展优质护理，对比两组满意度。结果：观察组护理投诉率为1.4%，明显低于对照组的12.5%，P＜0.05；观察组护理满意度评分为（97.5±4.8）分，明显高于对照组的（86.3±5.7）分，P＜0.05。结论：对肾内科患者开展优质护理，可有效降低护理投诉率，提高护理满意度。
目的：探究優質護理提高腎內科患者滿意程度的臨床價值。方法：對照組行常規臨床護理，觀察組開展優質護理，對比兩組滿意度。結果：觀察組護理投訴率為1.4%，明顯低于對照組的12.5%，P＜0.05；觀察組護理滿意度評分為（97.5±4.8）分，明顯高于對照組的（86.3±5.7）分，P＜0.05。結論：對腎內科患者開展優質護理，可有效降低護理投訴率，提高護理滿意度。
목적：탐구우질호리제고신내과환자만의정도적림상개치。방법：대조조행상규림상호리，관찰조개전우질호리，대비량조만의도。결과：관찰조호리투소솔위1.4%，명현저우대조조적12.5%，P＜0.05；관찰조호리만의도평분위（97.5±4.8）분，명현고우대조조적（86.3±5.7）분，P＜0.05。결론：대신내과환자개전우질호리，가유효강저호리투소솔，제고호리만의도。
Objective: To explore the clinical value of high quality nursing can improve the patients satisfaction degree of renal Department of internal medicine. Methods:The control group routine clinical care, the observation group to carry out high quality nursing management, compared two groups of satisfaction.Results:The observation group nursing complaint rate was 1.4%, significantly lower than the control group 12.5%, P<0.05; the observation group nursing satisfaction score was (97.5 + 4.8)%, significantly higher than the control group (86.3 + 5.7)%, P < 0.05. Conclusion:The high quality nursing care in patients with renal Department of internal medicine, can effectively reduce the nursing complaint rate, improve nursing satisfaction.
