CAJ | 학술논문

目的：为了全面提高临床护理质量，调查住院患者的满意度，并对满意度低的相关问题进行分析研究。方法采用自制问卷调查法，对潍坊市中医院托管的4家基层医院的住院病人进行问卷调查。结果通过问卷分析，了解到住院患者对基层医院托管后总体满意度提高，但对护理技术操作、生活护理方面满意度较低。Logistic逐步回归分析结果显示，护理技术操作和健康教育是影响患者满意度的主要因素。结论护理管理者应重视影响患者满意度的因素，并且采取相对应的整改措施，不断提高患者的满意度，进一步完善托管医院的改革。
목적：위료전면제고림상호리질량，조사주원환자적만의도，병대만의도저적상관문제진행분석연구。방법채용자제문권조사법，대유방시중의원탁관적4가기층의원적주원병인진행문권조사。결과통과문권분석，료해도주원환자대기층의원탁관후총체만의도제고，단대호리기술조작、생활호리방면만의도교저。Logistic축보회귀분석결과현시，호리기술조작화건강교육시영향환자만의도적주요인소。결론호리관리자응중시영향환자만의도적인소，병차채취상대응적정개조시，불단제고환자적만의도，진일보완선탁관의원적개혁。
Objective:To comprehensively improve the quality of clinical nursing, survey the hospitalized pa-tient′s satisfaction and analyze the low satisfaction issues.Methods:Adopt the self-made questionnaire in four pri-mary hospitals.Results:Through the questionnaire analysis, understand the hospitalized patients to improve grass-roots hospital trusteeship overall satisfaction, but satisfaction to nursing technical operation, the life care is low. Logistic stepwise regression analysis, according to the results of nursing technical operation and health education are the main factors influencing the patients′satisfaction.Conclusion:Nursing managers should pay attention to the factors influencing patient satisfaction, and take corresponding corrective measures, improve the patient′s satisfac-tion, to further improve the reform of hospital custody.