现代医院管理
現代醫院管理
현대의원관리
MODERN HOSPITAL MANAGEMENT
2015年
4期
69-71
,共3页
PDCA%医疗保险%医院管理%医疗费用%医保政策%患者满意度
PDCA%醫療保險%醫院管理%醫療費用%醫保政策%患者滿意度
PDCA%의료보험%의원관리%의료비용%의보정책%환자만의도
PDCA%medical insurance%hospital management%medical expense%medical insurance policy%patients’ satisfaction
目的：评价PDCA管理工具在医院医保管理中的应用效果和意义。方法运用PDCA循环法对全院进行医保医疗服务质量的管理与控制。结果医保医疗服务质量显著提高，医疗费用得到有效控制，医务人员政策知晓率及患者满意度显著提高。结论运用PDCA循环法进行医院医保管理能显著提高医保医疗服务质量和效率，并有效控制费用。
目的：評價PDCA管理工具在醫院醫保管理中的應用效果和意義。方法運用PDCA循環法對全院進行醫保醫療服務質量的管理與控製。結果醫保醫療服務質量顯著提高，醫療費用得到有效控製，醫務人員政策知曉率及患者滿意度顯著提高。結論運用PDCA循環法進行醫院醫保管理能顯著提高醫保醫療服務質量和效率，併有效控製費用。
목적：평개PDCA관리공구재의원의보관리중적응용효과화의의。방법운용PDCA순배법대전원진행의보의료복무질량적관리여공제。결과의보의료복무질량현저제고，의료비용득도유효공제，의무인원정책지효솔급환자만의도현저제고。결론운용PDCA순배법진행의원의보관리능현저제고의보의료복무질량화효솔，병유효공제비용。
Objective:To evaluate the utilizing significance and effect of PDCA management tool in the hospital medical insurance management. Method:Management and control over medical service quality covered in medical insur-ance with PDCA is practiced in the whole hospital. Result:Medical service quality covered in medical insurance was signif-icantly improved;medical expenses got effective control,while medical workers’ policy awareness and patients’ satisfac-tion increased dramatically. Conclusion:Medical service quality and efficiency covered in medical insurance can be greatly improved and the expenses be effectively controlled with PDCA management in hospitals.
