CAJ | 학술논문

目的：探讨品管圈（QCC）活动对于提高基础检验质量的意义。方法应用QCC管理工具，选定活动主题，制定品管圈活动计划，进行鱼骨图、柏拉图和对策分析、基础质量调查、效果确认，比较执行品管圈活动前后基础检验质量的变化。结果在施行QCC活动后，急诊检验报告延时率、患者满意度、急诊化验室窗口标本接收登记率等指标均差异有统计学意义（P＜0．05）；圈能力得到较大提高（P＜0．05）。结论 QCC活动提高了基础检验质量，促进了临床检验工作的持续改进。
목적：탐토품관권（QCC）활동대우제고기출검험질량적의의。방법응용QCC관리공구，선정활동주제，제정품관권활동계화，진행어골도、백랍도화대책분석、기출질량조사、효과학인，비교집행품관권활동전후기출검험질량적변화。결과재시행QCC활동후，급진검험보고연시솔、환자만의도、급진화험실창구표본접수등기솔등지표균차이유통계학의의（P＜0．05）；권능력득도교대제고（P＜0．05）。결론 QCC활동제고료기출검험질량，촉진료림상검험공작적지속개진。
Objective To study the significance of quality control circle(QCC)in improving the basic quality of test .Methods Using the management tool of QCC and selecting activity theme ,drawing up a plan of QCC to analyse fishbone diagram Plato and countermeasure ,investigating the basic quality confirming the effect ,finally comparing the change of basic quality of test after implementing QCC .Results After implementing QCC activity ,it was found that each index ,including the delay rate of the emergency examination report ,patients′satisfaction degree ,the receiving and registering specimens rate of emergency laboratory ,have been improved with significant difference(P< 0 .05);The ability of circle have been enhanced more than before .Conclusion The quality control circle(QCC)have in‐creased the basic quality of test and promoted the continual improvement of clinical examination .