CAJ | 학술논문

目的：评价麻醉护士应用标准化的术后随访沟通模式结合护患角色模拟法的培训效果。方法建立术后镇痛随访沟通的标准用语,并采用护患角色模拟法和标准随访用语对护理人员进行培训。于培训前后,应用自行设计的患者满意度调查问卷对随访服务的满意度以及患者的依从性进行评估,同时评估麻醉护士培训的效果。结果培训后,麻醉护士的语言沟通能力、语言应用灵活能力、沟通技巧、协调沟通网络能力均提高,差异均有统计学意义(P<0.05)。培训后经过麻醉护士的术后随访,患者依从性评分为(8.25±1.17)分,高于培训前的随访效果,差异有统计学意义(t=7.313,P<0.05),患者对麻醉护士术后随访的满意度评分也均提高(P<0.05)。结论麻醉护士在术后随访中运用标准的沟通模式并通过角色模型培训能够获得良好的沟通效果,有助于提高患者术后随访的质量。
목적：평개마취호사응용표준화적술후수방구통모식결합호환각색모의법적배훈효과。방법건립술후진통수방구통적표준용어,병채용호환각색모의법화표준수방용어대호리인원진행배훈。우배훈전후,응용자행설계적환자만의도조사문권대수방복무적만의도이급환자적의종성진행평고,동시평고마취호사배훈적효과。결과배훈후,마취호사적어언구통능력、어언응용령활능력、구통기교、협조구통망락능력균제고,차이균유통계학의의(P<0.05)。배훈후경과마취호사적술후수방,환자의종성평분위(8.25±1.17)분,고우배훈전적수방효과,차이유통계학의의(t=7.313,P<0.05),환자대마취호사술후수방적만의도평분야균제고(P<0.05)。결론마취호사재술후수방중운용표준적구통모식병통과각색모형배훈능구획득량호적구통효과,유조우제고환자술후수방적질량。
Objective To evaluate the effects of the AIDET ( Ackonwledge, Introduce, Duration, Explicate, Thank you) communication model and scenario simulation training in anesthesiology nurses were followed up after the operation. Methods We built up the standard language, and utilize scenario simulation an standard follow-up language to train nursing staffs. Before and after the training, the satisfaction and compliance of follow-up service were investigated by self-designed patient′s satisfaction for follow-up service scale. Results After training, nurse anesthetists were increased the ability of communication language, flexible language application, communication skills, and online cooperation and communication having statistical significance compared with those of before training (P<0. 05). After training, the patient′s compliance increased to (8. 25 ± 1. 17) score through nurse′s follow-up compared with that of before training (t=7. 313,P<0. 05), and the satisfaction of patients to nurse anesthetist′s follow-up increased as well(P<0. 05). Conclusions Nurse anesthetists use the AIDET communication and scenario simulation training to acquire a good communication effects in postoperative follow-up, and these methods also can promote the quality of follow-up.