CAJ | 학술논문

现代化医院着重强调员工的心理服务能力，即要求医务人员能始终坚持以患者为中心，通过树立良好的服务理念，加强职业道德与医德医风建设，以充分体现尊重患者、关爱患者、方便患者以及服务患者的人文精神。而医院员工整体心理服务能力的提升，离不开有效的政工管理。该文结合工作实际，从心理学理论内涵及与医院政工管理的联系出发，并着重分析和探讨了如何强化政工管理以综合提高医院员工整体心理服务能力。
현대화의원착중강조원공적심리복무능력，즉요구의무인원능시종견지이환자위중심，통과수립량호적복무이념，가강직업도덕여의덕의풍건설，이충분체현존중환자、관애환자、방편환자이급복무환자적인문정신。이의원원공정체심리복무능력적제승，리불개유효적정공관리。해문결합공작실제，종심이학이론내함급여의원정공관리적련계출발，병착중분석화탐토료여하강화정공관리이종합제고의원원공정체심리복무능력。
Modern hospitals emphasis on employees' psychological service ability, which requires the medical staff will always ad-here to patients as the center, through establishing good service concept, strengthening the construction of professional morality and ethics, to fully embody the respect patients, care patients, patients with convenient and humanistic spirit of service patients. And hospital staff the overall ability of the psychological service, without effective administrative management. Combining with working practice, from the psychology theory connotation and contact the administrative management of the hospital, and emphatically ana-lyzes and discusses how to strengthen administrative management to improve overall mental hospital staff service ability.