CAJ | 학술논문

目的：通过对某大型综合性医院预约门诊现状进行调查分析，提出更加合理的门诊预约挂号对策。方法：通过医院HIS及预约网络系统获得全院预约挂号及总体挂号数据，进行比较。结果：预约挂号相关信息覆盖面窄、患者的挂号习惯问题、预约就诊者首选专家号等是造成预约挂号率低的客观因素。结论：有效的预约就诊宣传，保证充足的号源，加强医院与预约患者的信用管理等是提高预约就诊的有效手段。
목적：통과대모대형종합성의원예약문진현상진행조사분석，제출경가합리적문진예약괘호대책。방법：통과의원HIS급예약망락계통획득전원예약괘호급총체괘호수거，진행비교。결과：예약괘호상관신식복개면착、환자적괘호습관문제、예약취진자수선전가호등시조성예약괘호솔저적객관인소。결론：유효적예약취진선전，보증충족적호원，가강의원여예약환자적신용관리등시제고예약취진적유효수단。
Objective: To find the crux of the problem of the reservation for outpatient service by the analysis the large general hospital reservation status survey and thus make more rational methods of out-patient preregistration. Methods: Analyzed the total registered data which we got through HIS system and hospital appointments network system for all hospital preregistration. Results: The narrow preregistration information coverage, patients registered habits, booking clients preferred expert, were the objective factors of low booking rate of preregistration. Conclusions: A valid booking visit publicity, get plenty of source, strengthen the hospital patients with reservation of credit management are maybe effective means for increasing rate of preregistration.