CAJ | 학술논문

目的：：探讨QC活动结合护理查房在急诊科提高病人对护理工作满意度的作用。方法：组建QC活动小组，实施以问题为基础的护理查房，应用护理查房的方法培训急科护士对急救流程熟练、急救仪器使用，急救技能的训练，健康知识宣教的掌握及与病人沟通的技巧。结果：QC活动结合护理查房，应用护理查房的方法培训急诊科护士，提高了急诊科护士专业技术水平，护理质量和服务水平，使病人对急诊护理工作的满意度由 QC活动前的65.8%提高到开展 QC活动后的94.1%。结论：QC活动结合护理查房对护士进行的培训，提高急诊科护士急救技术水平、护理质量及服务水平，提高病人对急诊科护理工作满意度是一种行之有效的方法。
목적：：탐토QC활동결합호리사방재급진과제고병인대호리공작만의도적작용。방법：조건QC활동소조，실시이문제위기출적호리사방，응용호리사방적방법배훈급과호사대급구류정숙련、급구의기사용，급구기능적훈련，건강지식선교적장악급여병인구통적기교。결과：QC활동결합호리사방，응용호리사방적방법배훈급진과호사，제고료급진과호사전업기술수평，호리질량화복무수평，사병인대급진호리공작적만의도유 QC활동전적65.8%제고도개전 QC활동후적94.1%。결론：QC활동결합호리사방대호사진행적배훈，제고급진과호사급구기술수평、호리질량급복무수평，제고병인대급진과호리공작만의도시일충행지유효적방법。
Objective:To investigate the effect of QC activities combined with nursing round on patients' satisfaction in emergency department.Methods:Establish QC group and carry out problem-based nursing round ,make the nurses in emergency department proficient in first-aid procedures ,the application of first-aid instrument,the training of first-aid skills,the mastery of healthy knowledge and the skills to communi-cate with patients through nursing round .Results:QC activities and the application of nursing round in the cultivation for nurse in emergency department improved the professional skill level ,nursing quality and service level of the nurses ,and it has improve patients'satisfaction with nursing from 65.8%(before QC ac-tivities)to 94.1%(after QC activities).Conclusion:To cultivate nurses with QC activities combined with nurs-ing round can improve he professional skill level ,nursing quality and service level of the nurses,and it is also an effective way to improve patients'satisfaction with nursing work.