CAJ | 학술논문

近来,如何促进知识在组织中、组织间有效地转移,已成为众多经理人和研究人员关注的热点.尽管过去诸多文献从不同角度研究了人际信任如何促进知识转移,但还未有研究将这些文献整合在一起.本文分别从知识提供方和知识接受方的角度出发,论述了不同维度的信任是通过四种方式促进知识转移的:(1)促使双方减少防御性行为;(2)增进双方间的认同;(3)调节内部动机与知识转移行为的关系;(4)促进积极的归因.在此基础上,本文通过提出六个命题,构建了理解人际信任如何促进知识转移的框架,从而将过去从不同角度研究信任对知识转移的促进作用的文献整合在一起.
근래,여하촉진지식재조직중、조직간유효지전이,이성위음다경리인화연구인원관주적열점.진관과거제다문헌종불동각도연구료인제신임여하촉진지식전이,단환미유연구장저사문헌정합재일기.본문분별종지식제공방화지식접수방적각도출발,논술료불동유도적신임시통과사충방식촉진지식전이적:(1)촉사쌍방감소방어성행위;(2)증진쌍방간적인동;(3)조절내부동궤여지식전이행위적관계;(4)촉진적겁적귀인.재차기출상,본문통과제출륙개명제,구건료리해인제신임여하촉진지식전이적광가,종이장과거종불동각도연구신임대지식전이적촉진작용적문헌정합재일기.
Recently, how to promote the knowledge transfer effectively and efficiently in and between organizations has been paid more and more attention by practitioners and researchers. Although many studies focused on the facilitating effects of interpersonal trust in knowledge transfer, no one has yet integrated the findings of these studies. In this paper, we argue that affect - based and cognition - based trust facilitates the knowledge transfer in dyadic level in four ways as following：（ 1 ） reducing the defensive behaviors; （2） increasing the identification between each other; （3） moderating the relationship between the intrinsic motivation and the behaviors of knowledge transfer; （4） promoting the positive attribution. Furthermore, we provide a framework for integra- ting and understanding the past literature on the facilitating effects of interpersonal trust in knowledge transfer, through proposing six propositions based on the findings of past researches.