旅游学刊
旅遊學刊
여유학간
Tourism Tribune
2007年
7期
64~67
,共null页
饭店网站 评价 旅游服务功能 南京市
飯店網站 評價 旅遊服務功能 南京市
반점망참 평개 여유복무공능 남경시
hotel website; evaluation: tourist service function; Nanjing
本文试图对我国旅游饭店网站评价问题进行初步探讨。文章运用调查法,从旅游服务功能视角构建饭店网站评价指标体系,建立指标量化评分方法,并对南京市星级饭店网站进行实际评价。结果表明,目前南京市星级饭店信息化水平不高,已建网站旅游服务功能总体上尚待完善,不同档次星级饭店网站旅游服务功能差异性较为明显,中低档饭店网站旅游服务功能不完善现象更为突出。
本文試圖對我國旅遊飯店網站評價問題進行初步探討。文章運用調查法,從旅遊服務功能視角構建飯店網站評價指標體繫,建立指標量化評分方法,併對南京市星級飯店網站進行實際評價。結果錶明,目前南京市星級飯店信息化水平不高,已建網站旅遊服務功能總體上尚待完善,不同檔次星級飯店網站旅遊服務功能差異性較為明顯,中低檔飯店網站旅遊服務功能不完善現象更為突齣。
본문시도대아국여유반점망참평개문제진행초보탐토。문장운용조사법,종여유복무공능시각구건반점망참평개지표체계,건립지표양화평분방법,병대남경시성급반점망참진행실제평개。결과표명,목전남경시성급반점신식화수평불고,이건망참여유복무공능총체상상대완선,불동당차성급반점망참여유복무공능차이성교위명현,중저당반점망참여유복무공능불완선현상경위돌출。
The paper tries to probe into the evaluation of hotel websites in China . The study, using the method of investigation and constructing an index system to evaluate hotel websites from the perspective of tourist service function, establishes the method of quantifying the indexes and makes a practical evaluation of star-rated hotel websites in Nanjing. The result shows that the level of inforrnatization is not high. The tourist service function of established websites is yet to be improved. There exists distinct difference in terms of tourist service function in different star-rated hotel websites. The imperfect service function in medium-low class hotels is more prominent.