南开管理评论
南開管理評論
남개관리평론
Nankai Business Review
2009年
1期
118~123
,共null页
知识共享 沟通 冲突 创新
知識共享 溝通 遲突 創新
지식공향 구통 충돌 창신
Knowledge Sharing; Communication; Conflict; Innovation
本文的目的是揭示个体层面上知识共享对创新的影响作用，首先论证了知识共享对创新直接的积极影响，接着进一步提出知识共享在人际互动和创新之间起到中介作用。据此，提出研究假设，确立知识共享作为中介变量，在人际沟通与创新、任务冲突与创新之间的影响作用：研究在不同行业中，以上司与下属配对方式收集了168套问卷，实证检验的结果验证了所提出的理论假设。
本文的目的是揭示箇體層麵上知識共享對創新的影響作用，首先論證瞭知識共享對創新直接的積極影響，接著進一步提齣知識共享在人際互動和創新之間起到中介作用。據此，提齣研究假設，確立知識共享作為中介變量，在人際溝通與創新、任務遲突與創新之間的影響作用：研究在不同行業中，以上司與下屬配對方式收集瞭168套問捲，實證檢驗的結果驗證瞭所提齣的理論假設。
본문적목적시게시개체층면상지식공향대창신적영향작용，수선론증료지식공향대창신직접적적겁영향，접착진일보제출지식공향재인제호동화창신지간기도중개작용。거차，제출연구가설，학립지식공향작위중개변량，재인제구통여창신、임무충돌여창신지간적영향작용：연구재불동행업중，이상사여하속배대방식수집료168투문권，실증검험적결과험증료소제출적이론가설。
With the intensified calls for knowledge management and innovation, this study extends the current literature by revealing the effect of knowledge sharing on innovation. This study starts by proposing a positive relation between knowledge sharing and innovative performance, Then, it proposes that knowledge sharing works as an important mediator between interpersonal interaction and innovation. Interpersonal communication and task conflict were selected as specific types of workplace interaction. Both communication and task conflict are hypothesized to have direct positive effects on innovation, and the relationships are mediated by knowledge sharing. A survey was conducted to collect data from 168 supervisors and their subordinates in Shanghai. In the questionnaires, the subordinates were asked to report their level of conflict and frequency of communication within the organization. The supervisors were asked to evaluate the subordinates in terms of their knowledge sharing behavior and innovative performance. Statistical results gave empirical support to the study hypotheses. The study results shed some light on the theoretical and practical approaches to innovation. Key findings from the study include： （1） Task conflict and interpersonal communication in organizations can enhance innovation; （2） Task conflict and interpersonal communication help employees to share knowledge with their coworkers; and （3） Knowledge sharing based on task conflict and frequent communication stimulates brainstorming and knowledge transmission, hence leading to innovation. These results provide managers in modern businesses theoretical evidence to develop innovation-friendly managerial methods as well as organizational cultures.
