泉州师范学院学报
泉州師範學院學報
천주사범학원학보
Journal of Quanzhou Normal College
2009年
6期
49~53
,共null页
欧阳钟辉 马瑾玉 郭建宏
歐暘鐘輝 馬瑾玉 郭建宏
구양종휘 마근옥 곽건굉
茶行业信息化 易达ERP 管理服务流程 精细管理
茶行業信息化 易達ERP 管理服務流程 精細管理
다행업신식화 역체ERP 관리복무류정 정세관리
tea industry Information; Eda ERP, optimized the management of service processes; fine management
茶叶商城网使顾客可以从品种、类别、地域和加工功能等不同角度找到自己所需要的茶叶品种,为顾客提供系列化的选茶、购茶、品茶、比茶的服务与机会.理想茶行实施易达ERP后,优化了管理服务流程,规范了管理服务程序,细化了管理服务对象,强化了管理服务力度,减少了决策的盲目性,提高了该茶行的管理服务效率和水平,展示了管理和服务从定性向定量发展的新趋势.
茶葉商城網使顧客可以從品種、類彆、地域和加工功能等不同角度找到自己所需要的茶葉品種,為顧客提供繫列化的選茶、購茶、品茶、比茶的服務與機會.理想茶行實施易達ERP後,優化瞭管理服務流程,規範瞭管理服務程序,細化瞭管理服務對象,彊化瞭管理服務力度,減少瞭決策的盲目性,提高瞭該茶行的管理服務效率和水平,展示瞭管理和服務從定性嚮定量髮展的新趨勢.
다협상성망사고객가이종품충、유별、지역화가공공능등불동각도조도자기소수요적다협품충,위고객제공계렬화적선다、구다、품다、비다적복무여궤회.이상다행실시역체ERP후,우화료관리복무류정,규범료관리복무정서,세화료관리복무대상,강화료관리복무력도,감소료결책적맹목성,제고료해다행적관리복무효솔화수평,전시료관리화복무종정성향정량발전적신추세.
To meet the customer's consumption of understanding the new elements of tea management services,such as tea varieties, biochemical function, origin tracking and the level of pollution, an informed demand for tea industry has become the most important foundation. China Tea Shop Network lets customers easy to find the needed tea varieties based on different angles of the variety, category, geographical and processing functions. Other features of the network also provide customers services and opportunities with a series of election tea, buy tea, tea-tasting, and tea comparison. After the implementation of accessible Eda ERP, Lixiang Tea company optimized the management of service processes,standardized the management of service procedures, detailed management clients, enhanced management services, efforts to reduce the blindness of decision-making to improve the management of the tea service efficiency and level of demonstrated management and service from qualitative to quantitative development of the new trend of human society a strong demand for sophisticated management services.