心理学报
心理學報
심이학보
Acta Psychologica Sinica
2009年
12期
1237~1251
,共null页
游旭群 姬鸣 戴鲲 杨仕云 常明
遊旭群 姬鳴 戴鯤 楊仕雲 常明
유욱군 희명 대곤 양사운 상명
航线驾驶 非技术性技能 安全行为 评价 多维量表
航線駕駛 非技術性技能 安全行為 評價 多維量錶
항선가사 비기술성기능 안전행위 평개 다유량표
airline flight; non-technical skills; safety behaviors; assessment; multidimensional scale;
结合现代航线驾驶工作特性及CRM和TEM模型基础上,通过文献分析、专家访谈和开放式问卷调查,筛选出现代航线飞行员驾驶安全所必备的27种关键行为特征,构成中国文化背景下航线驾驶安全行为评价量表的检测项目。对118名中国航线飞行员测评数据的验证性因素分析表明,由自动化系统认识、领导和管理、情境意识与决策、人际交流与合作技能组成的四维模型优于其他假设模型,且在四个飞行阶段中均具有良好的信度和结构效度。以其中86名飞行员的安全绩效考核(安全规章、飞行作风、飞行技能和机组管理)数据和飞行员在每个飞行阶段的驾驶安全行为总体表现为效标变量,以航线驾驶安全行为评价量表四个维度上的驾驶行为特征为预测变量分别进行层次回归分析,结果表明:航线驾驶安全行为多维评价量表具有良好的预测效度;四个维度变量对维护不同飞行阶段的驾驶安全行为分别具有显著的贡献性,且这种贡献性因飞行阶段的任务不同而有所差异。航线安全驾驶行为多维评价量表的构建,不仅为航线飞行员安全驾驶行为规范性评估、机组驾驶行为问题诊断以及安全绩效考核提供了一套客观有效的评价工具,而且也为有针对性的设计航线飞行员选拔模式和有效实施机组人员非技术性技能/CRM训练提供了一个良好的理...
結閤現代航線駕駛工作特性及CRM和TEM模型基礎上,通過文獻分析、專傢訪談和開放式問捲調查,篩選齣現代航線飛行員駕駛安全所必備的27種關鍵行為特徵,構成中國文化揹景下航線駕駛安全行為評價量錶的檢測項目。對118名中國航線飛行員測評數據的驗證性因素分析錶明,由自動化繫統認識、領導和管理、情境意識與決策、人際交流與閤作技能組成的四維模型優于其他假設模型,且在四箇飛行階段中均具有良好的信度和結構效度。以其中86名飛行員的安全績效攷覈(安全規章、飛行作風、飛行技能和機組管理)數據和飛行員在每箇飛行階段的駕駛安全行為總體錶現為效標變量,以航線駕駛安全行為評價量錶四箇維度上的駕駛行為特徵為預測變量分彆進行層次迴歸分析,結果錶明:航線駕駛安全行為多維評價量錶具有良好的預測效度;四箇維度變量對維護不同飛行階段的駕駛安全行為分彆具有顯著的貢獻性,且這種貢獻性因飛行階段的任務不同而有所差異。航線安全駕駛行為多維評價量錶的構建,不僅為航線飛行員安全駕駛行為規範性評估、機組駕駛行為問題診斷以及安全績效攷覈提供瞭一套客觀有效的評價工具,而且也為有針對性的設計航線飛行員選拔模式和有效實施機組人員非技術性技能/CRM訓練提供瞭一箇良好的理...
결합현대항선가사공작특성급CRM화TEM모형기출상,통과문헌분석、전가방담화개방식문권조사,사선출현대항선비행원가사안전소필비적27충관건행위특정,구성중국문화배경하항선가사안전행위평개량표적검측항목。대118명중국항선비행원측평수거적험증성인소분석표명,유자동화계통인식、령도화관리、정경의식여결책、인제교류여합작기능조성적사유모형우우기타가설모형,차재사개비행계단중균구유량호적신도화결구효도。이기중86명비행원적안전적효고핵(안전규장、비행작풍、비행기능화궤조관리)수거화비행원재매개비행계단적가사안전행위총체표현위효표변량,이항선가사안전행위평개량표사개유도상적가사행위특정위예측변량분별진행층차회귀분석,결과표명:항선가사안전행위다유평개량표구유량호적예측효도;사개유도변량대유호불동비행계단적가사안전행위분별구유현저적공헌성,차저충공헌성인비행계단적임무불동이유소차이。항선안전가사행위다유평개량표적구건,불부위항선비행원안전가사행위규범성평고、궤조가사행위문제진단이급안전적효고핵제공료일투객관유효적평개공구,이차야위유침대성적설계항선비행원선발모식화유효실시궤조인원비기술성기능/CRM훈련제공료일개량호적리...
Crew Resource Management (CRM) and Threat and Error Management (TEM) are known to be reliable techniques to improve human performance by preventing and avoiding flight errors in cockpit. Neither CRM nor TEM,however,has carried out an in-depth systematic analysis on the error-inducing navigation behavior and,as a result,there is a lack of reliable behavior objectives or effective evaluation measures for implementing trainings on error preventing skills,problem diagnosis on navigation behaviors,and effective evaluation on safety performance. Although a relatively comprehensive evaluation system for technical-skill assessment on airline pilots has already been adopted in some countries,the system for evaluating non-technical skills remains weak. The current situation characterized by more emphasis on examining technical skills while little on evaluating and training non-technical skills/human factor skills leads to one of the major reasons for the lasting high accident rates induced by human factors in current aviation safety field. The fundamental key to this issue,necessarily,is to start with evaluating and diagnosing the standardization of navigation safety behaviors of airline pilots. Unlike other industries adopting the rate of accidents and incidents or injury rate as safety index,the airline industry has adopted "the standardization of navigation behaviors of airline pilots" as a fairly effective index to evaluate safety operation performance,and diagnose operating errors,due to its character of being able to objectively and veritably capture various potential risk behaviors leading to flight accidents or incidents. On the basis of combining CRM and TEM models with the characteristics of Chinese aviation safety culture,the present study established a multidimensional evaluation method to assess navigation safety behaviors of Chinese airline pilots,aiming at providing a set of objective and effective assessing instruments for selecting and training Chinese airline pilots,and evaluating and diagnosing the standardization of navigation behaviors in airline flight. All the 118 subjects came from China Southern Airlines Ltd. as college graduates with good physical and mental health. They met physical examination standards formulated by Civil Aviation Administration of China. Through literature review,expert interview,and open-ended questionnaire survey,twenty-seven representative aircrew behavior patterns which could influence modern airline flight safety were selected,which,in turn,composed the test items for assessing navigation safety behaviors under Chinese culture background. Four flight experts were invited to conduct Level Evaluation on the actual flight performance of the 118 airline pilots,according to the test content throughout the following four flight phrases:preparation/skidding,taking off/climbing,cruise,and descending/approach/landing — from "Lower than the Anticipated level (1)" to "Crew Paragon (4)". The results of Confirmatory Factor Analysis (CFA) conducted on the evaluation data concerning the navigation safety behaviors of 118 Chinese airline pilots indicated that the four-dimension model composed of Automation System Understanding,Leadership and Management,Situation Awareness and Decision-making,and Interpersonal Communication and Cooperation was the best fit of data among the 5 hypothesized models. Moreover,it is of satisfying reliabilities and construct validities throughout the four flight phases. With safety performance accessing data of 86 pilots (in terms of Safety Regulations,Flight Style,Flight Skills and Aircrew Management) as criterion variables,and the pilots' flight performance data throughout the different phases of airline flight as predictive variables,a series of hierarchical regression analyses were implemented,respectively. The results showed that the present multidimensional scale had high differential validity and predictive validity; the four dimension variables contributed significantly to the evaluation of navigation safety behaviors in different flight phases,with differentiated contribution levels according to different mission requirements in varied flight phases. In sum,the multidimensional scale developed in this study not only provides an effective tool to standardize the navigation safety behaviors of crewmembers,to identify the errors in aircrew navigation behaviors,and to examine safety performance,but also lays a solid theoretical foundation for developing programs specifically for pilot selection and aircrew CRM trainings.