北京工商大学学报:社会科学版
北京工商大學學報:社會科學版
북경공상대학학보:사회과학판
JOURNAL OF TECHNOLOGY AND BUSINESS UNIVERSITY
2010年
2期
39~42
,共null页
商业集聚 顾客构成 预期顾客
商業集聚 顧客構成 預期顧客
상업집취 고객구성 예기고객
shopping district; customer composition; expected customer
存在于商业集聚中的零售店在吸引顾客方面会受到商业集聚的影响。真正到店铺购物的顾客的构成与店铺预期的顾客构成可能存在差异,而店铺即使通过长期的经营经验,也无法准确判断其真实的顾客构成。在商业(经营)者判断其顾客构成时,对于顾客的年龄构成和月平均家庭收入构成的判断与真实状况存在较大偏差,一方面忽视了25岁以下顾客的比例,另一方面又相对高地估计了消费者的月平均家庭收入。
存在于商業集聚中的零售店在吸引顧客方麵會受到商業集聚的影響。真正到店鋪購物的顧客的構成與店鋪預期的顧客構成可能存在差異,而店鋪即使通過長期的經營經驗,也無法準確判斷其真實的顧客構成。在商業(經營)者判斷其顧客構成時,對于顧客的年齡構成和月平均傢庭收入構成的判斷與真實狀況存在較大偏差,一方麵忽視瞭25歲以下顧客的比例,另一方麵又相對高地估計瞭消費者的月平均傢庭收入。
존재우상업집취중적령수점재흡인고객방면회수도상업집취적영향。진정도점포구물적고객적구성여점포예기적고객구성가능존재차이,이점포즉사통과장기적경영경험,야무법준학판단기진실적고객구성。재상업(경영)자판단기고객구성시,대우고객적년령구성화월평균가정수입구성적판단여진실상황존재교대편차,일방면홀시료25세이하고객적비례,령일방면우상대고지고계료소비자적월평균가정수입。
For retail stores located in shopping district, their attraction to customers can be affected by the shopping district. Maybe there are differences between real and expected customer composition. Retail stores, however, cannot estimate the real customer composition accurately, even if through long-term operation experience. There is a great gap between the retailer' s estimation and the genuine status about customers' age composition and the composition of average household monthly income. When a retailer estimates the customer composition, on one hand, he ignores the proportion of customers under 25 years old. On the other hand, he comparatively overestimates customers' average household monthly income.