经济管理
經濟管理
경제관리
Economic Management Journal（EMJ）
2010年
8期
86~92
,共null页
企业社会责任形象 工作满意度 组织公民行为
企業社會責任形象 工作滿意度 組織公民行為
기업사회책임형상 공작만의도 조직공민행위
corporate social responsibility image; job satisfaction; organizational citizenship behavior
本文通过对236位不同企业的员工进行调查，探讨企业社会责任形象与员工工作满意度、组织公民行为之间的相互关系。研究结果显示：（1）企业社会责任形象与员工工作满意度之间存在显著正向的相关关系，且劳工权益和人权保障对员工工作满意度有正向预测作用。人权保障和劳工权益对工作本身及工作关系、薪酬福利有正向预测作用；人权保障、管理系统和劳工权益对自我发展有正向预测作用；（2）企业社会责任形象与组织公民行为之间存在显著正向的相关关系，人权保障和劳工权益对组织公民行为有正向预测作用；（3）员工工作满意度与组织公民行为之间存在显著正向相关关系，工作本身和工作关系对组织公民行为有正向预测作用。
本文通過對236位不同企業的員工進行調查，探討企業社會責任形象與員工工作滿意度、組織公民行為之間的相互關繫。研究結果顯示：（1）企業社會責任形象與員工工作滿意度之間存在顯著正嚮的相關關繫，且勞工權益和人權保障對員工工作滿意度有正嚮預測作用。人權保障和勞工權益對工作本身及工作關繫、薪酬福利有正嚮預測作用；人權保障、管理繫統和勞工權益對自我髮展有正嚮預測作用；（2）企業社會責任形象與組織公民行為之間存在顯著正嚮的相關關繫，人權保障和勞工權益對組織公民行為有正嚮預測作用；（3）員工工作滿意度與組織公民行為之間存在顯著正嚮相關關繫，工作本身和工作關繫對組織公民行為有正嚮預測作用。
본문통과대236위불동기업적원공진행조사，탐토기업사회책임형상여원공공작만의도、조직공민행위지간적상호관계。연구결과현시：（1）기업사회책임형상여원공공작만의도지간존재현저정향적상관관계，차노공권익화인권보장대원공공작만의도유정향예측작용。인권보장화노공권익대공작본신급공작관계、신수복리유정향예측작용；인권보장、관리계통화노공권익대자아발전유정향예측작용；（2）기업사회책임형상여조직공민행위지간존재현저정향적상관관계，인권보장화노공권익대조직공민행위유정향예측작용；（3）원공공작만의도여조직공민행위지간존재현저정향상관관계，공작본신화공작관계대조직공민행위유정향예측작용。
This study attempts to use the corporate social responsibility image （CSR） as a starting point to explore the relationship among corporate social responsibility image, job satisfaction and organizational citizenship behavior （OCB） by a questionnaire survey on 236 employees of different enterprises. The results are： （ 1 ） There is a significant positive correlation between corporate social responsibility image and job satisfaction, and human fights protection and labor rights have a positive effect on job satisfaction. Human fights protection and labor fights have a positive effect on work relationship, pay and welfare. Human fights protection, management system and labor fights have a positive effect on personal development. （2） There is a significant positive correlation between corporate so- cial responsibility image and OCB, and human rights protection and labor rights have a positive effect on OCB. （3） There is a significant positive correlation between job satisfaction and OCB, work relationship has a positive effect on OCB.
