中国行政管理
中國行政管理
중국행정관리
Chinese Public Administration
2011年
2期
22~26
,共null页
熊小平 傅小随 龚家瑞
熊小平 傅小隨 龔傢瑞
웅소평 부소수 공가서
卓越绩效 公共服务 系统优化
卓越績效 公共服務 繫統優化
탁월적효 공공복무 계통우화
performance excellence, public service, system optimization
率先建成公共服务型政府是《深圳市综合配套改革总体方案》的一项重要目标。实现这一目标意味着需要找到能够比较全面地克服行政体制痼疾的良方,更需要借鉴发达国家的先进经验,大胆探索,先行先试。等同导入欧洲通用评估框架,通过设立区长公共服务质量奖,促进形成公共服务卓越绩效体系是深圳市龙岗区政府正在实施的一项改革工程。这既带来了政府管理观念上的深刻变化,更对传统体制机制和管理方式形成了深刻变革,其作为体制问题系统性显效治疗方案的特点已经初步体现出来。
率先建成公共服務型政府是《深圳市綜閤配套改革總體方案》的一項重要目標。實現這一目標意味著需要找到能夠比較全麵地剋服行政體製痼疾的良方,更需要藉鑒髮達國傢的先進經驗,大膽探索,先行先試。等同導入歐洲通用評估框架,通過設立區長公共服務質量獎,促進形成公共服務卓越績效體繫是深圳市龍崗區政府正在實施的一項改革工程。這既帶來瞭政府管理觀唸上的深刻變化,更對傳統體製機製和管理方式形成瞭深刻變革,其作為體製問題繫統性顯效治療方案的特點已經初步體現齣來。
솔선건성공공복무형정부시《심수시종합배투개혁총체방안》적일항중요목표。실현저일목표의미착수요조도능구비교전면지극복행정체제고질적량방,경수요차감발체국가적선진경험,대담탐색,선행선시。등동도입구주통용평고광가,통과설립구장공공복무질량장,촉진형성공공복무탁월적효체계시심수시룡강구정부정재실시적일항개혁공정。저기대래료정부관리관념상적심각변화,경대전통체제궤제화관리방식형성료심각변혁,기작위체제문제계통성현효치료방안적특점이경초보체현출래。
It is an important target to build a public service - oriented government set in "An Overall Program of Comprehensive Reform Package for Shenzhen". To realize this goal, a good plan must be explored to overcome completely the deep - rooted vulner- ability in administrative system. Anymore, Experiences in developed countries should be studied and innovation practiced. The introduction of CAF and setting up the district chief's prize for quality service is a kind of reform practice in Longgang Dictrct Government of Shenzhen. The purpose is to set up the performance excellence system, It will surely not only bring great changes in the ideas for government administration but also make some reforms to the traditional system and mechanism as well as administrative style. The ongoing reform has manifested its effects for administrative system stubborn vulnerability.