CAJ | 학술논문

知识管理能力对高新技术企业创新能力和动态能力的提升有非常重要的作用。高新技术企业的知识管理能力由知识管理基础能力和知识管理过程能力构成。在此基础上,高新技术企业知识管理能力综合评价指标体系可分为8个二级指标,36个三级指标。通过运用抽样调查方法和模糊评价方法,对青岛高新技术企业知识管理能力的现状进行综合评价。高新技术企业知识管理能力不理想的主要原因是组织基础薄弱、知识整合与利用能力欠缺等。应采取加快提高管理者对知识管理的认识水平、加大资金投入、加强知识管理信息系统建设等措施提升高新技术企业的知识管理能力。
지식관리능력대고신기술기업창신능력화동태능력적제승유비상중요적작용。고신기술기업적지식관리능력유지식관리기출능력화지식관리과정능력구성。재차기출상,고신기술기업지식관리능력종합평개지표체계가분위8개이급지표,36개삼급지표。통과운용추양조사방법화모호평개방법,대청도고신기술기업지식관리능력적현상진행종합평개。고신기술기업지식관리능력불이상적주요원인시조직기출박약、지식정합여이용능력흠결등。응채취가쾌제고관리자대지식관리적인식수평、가대자금투입、가강지식관리신식계통건설등조시제승고신기술기업적지식관리능력。
The knowledge management capability,constituted by the basic ability and process ability,is essential to enhance the creative capability and dynamic capability of high-tech enterprises.The comprehensive evaluation index system of knowledge management capability can be divided into 8 indicators of second class and 36 indicators of third class.Through the methods of f sampling and fuzzy evaluation,this article evaluates the status quo of knowledge management in high-tech enterprises of Qingdao,and finds that the weak organization foundation and lack of knowledge utilization and integration is the main reason of the unideal knowledge management capability.Therefore,the article summarizes that the measures,such as improving managers’ level of awareness,increasing capital investment,and enhancing the construction of knowledge management information system,should be taken to improve knowledge management capability of high-tech enterprises.