CAJ | 학술논문

工作内容的复杂性和工作环境的不确定性使得员工的相互协助具有重要意义。积极的求助行为有助于提高员工的工作绩效和创造力,增强员工的幸福感。回顾国外相关研究,对组织中求助行为的概念、分类、影响因素和作用效果进行了梳理。未来的研究应该关注文化差异性,完善研究工具和方法,更加深入地探讨组织中求助行为的内涵与影响机制。
공작내용적복잡성화공작배경적불학정성사득원공적상호협조구유중요의의。적겁적구조행위유조우제고원공적공작적효화창조력,증강원공적행복감。회고국외상관연구,대조직중구조행위적개념、분류、영향인소화작용효과진행료소리。미래적연구응해관주문화차이성,완선연구공구화방법,경가심입지탐토조직중구조행위적내함여영향궤제。
Complexity of work content and uncertainty of work environment have exerted a significant influence on mutual assistance between employees. Autonomous help-seeking behavior contributes to employees＇ performance, creativity and well-being. By reviewing related western studies, this overview clarified the concepts, classifications, antecedents and consequences of employee help-seeking behavior in organization. It is essential that future studies focus on the cultural difference and improve research methods so as to better explore the connotation and mechanism of help-seeking behavior in organizational context.