中国流通经济
中國流通經濟
중국류통경제
China Business and Market
2011年
5期
64~67
,共null页
中国 离岸服务外包 文化适应性
中國 離岸服務外包 文化適應性
중국 리안복무외포 문화괄응성
China; offshore outsourcing service; cultural adaptability
服务外包属于人才智力密集型产业,具有技术承载量大、附加价值高、资源消耗低、环境污染小、吸纳就业多等特点,是中国提升产业结构体系和转变经济发展方式的重要手段。但目前中国企业文化适应性较差,严重制约了我国在国际离岸服务外包市场上进一步扩大承接规模、提高服务质量、提升外包层次,应通过合理引进国外专门人才和全面提升国内员工素质,提高服务外包的国际竞争力。
服務外包屬于人纔智力密集型產業,具有技術承載量大、附加價值高、資源消耗低、環境汙染小、吸納就業多等特點,是中國提升產業結構體繫和轉變經濟髮展方式的重要手段。但目前中國企業文化適應性較差,嚴重製約瞭我國在國際離岸服務外包市場上進一步擴大承接規模、提高服務質量、提升外包層次,應通過閤理引進國外專門人纔和全麵提升國內員工素質,提高服務外包的國際競爭力。
복무외포속우인재지력밀집형산업,구유기술승재량대、부가개치고、자원소모저、배경오염소、흡납취업다등특점,시중국제승산업결구체계화전변경제발전방식적중요수단。단목전중국기업문화괄응성교차,엄중제약료아국재국제리안복무외포시장상진일보확대승접규모、제고복무질량、제승외포층차,응통과합리인진국외전문인재화전면제승국내원공소질,제고복무외포적국제경쟁력。
Service outsourcing is a kind of intelligence-intensive industry with high level of technology,high added-value,low consumption of resources,low level of environmental pollution and more opportunities of employment.And this industry is one of the important means for China to improve industrial structure and transform the pattern of economic growth.Cultural adaptability is one of the key influential factors to undertaking offshore outsourcing services.Due to the lack of adaptability to Western cultures,Chinese enterprises have difficulties to enlarge the quantity,improve the quality and up-grade the level in undertaking international outsourcing services.Based on the analysis of actuality of Chinese enterprises,this paper offers suggestions of "employment from abroad" and "cultivation at home" to improve the Chinese enterprises' cultural adaptability and international competitiveness.