上海金融
上海金融
상해금융
Shanghai Finance
2011年
10期
99~101
,共null页
上海 银行业 优质服务
上海 銀行業 優質服務
상해 은행업 우질복무
Shanghai; Banking Industry; Quality Service
银行业的竞争在某种意义上来讲就是服务的竞争。本文针对上海银行业服务存在问题，分析了构建上海银行业优质服务体系的方向与突破口，并提出构建上海银行业优质服务体系的对策措施。
銀行業的競爭在某種意義上來講就是服務的競爭。本文針對上海銀行業服務存在問題，分析瞭構建上海銀行業優質服務體繫的方嚮與突破口，併提齣構建上海銀行業優質服務體繫的對策措施。
은행업적경쟁재모충의의상래강취시복무적경쟁。본문침대상해은행업복무존재문제，분석료구건상해은행업우질복무체계적방향여돌파구，병제출구건상해은행업우질복무체계적대책조시。
The competition of banking industry is in a sense the problems in the services of Shanghai＇s banking industry, points out the of quality services in Shanghai ＇s banking industry, and briefs on the competition of services. The article focuses on direction and breakthrough in the construction countermeasures in the construction of quality services system in Shanghai＇s banking industry.
